Dear Concern Person ,
I have a commodity account with SMC kolkatta branch . The Relationship Manager ( MR. Nandan Sharma ) trading in my account on 28/11/2011 without my consent and result i face a loss of Rs.14590/- .I clearly told to the concern RM that i am not to bear this loss as no mistake committed at my hand you have to bear this he will agreed on same that time .But i shoot a complain to SMC offices for this incident . Now the company revert me that all trades done on my instructions only . It was clearly 420 , frauds and compliance issue that without my permission he was trade and after loss occur the company put entire loss on me without investigate the case they just do a formality ask to RM and revert on his words that i given the instructions to buy and sell . As per MCX rules and regulations each and every trade execute over phone shell be recorded but they are least care about the customer problems . The company representative reply to me without hearing me and my conversation with the concern RM over phone .
They are doing mala fide practice against customer's .
So here i appeal through consumer court please look in this matter and i recover my loss .