This is a discussion on Unacceptable trading charges charged by Reliance money within the Investment forums, part of the Financial Services category; Reliance Money - in the month of april , changed in charges structure without any knowledge to the customer. They ...
Reliance Money - in the month of april , changed in charges structure without any knowledge to the customer. They introduced a limit card system - where user will be debited Rs500 by default every month.
User can select diffrent card charges based on trading. This all was not commuincated.
Last year - for an amount of Rs 2500 / user was allowed to trade 10 crores with 1 paise charge per transaction. Suddenly these changes were made starting April this month - i did some option trading once market moved upwards and some kind of calculation was used. The trade by investment was not even 1 lakh and the charges leveied by Reliance money were almost 19500/- .
I complained to the branch - they suggested that i move to brokerage trading ,which i did - i am paying hardly 30 -40 Rs for the same trade volume for whic i was charged 1000 Rs +. The person incharge promised that based on charge adjustment, i would be getting some Rs 7000 - 8000 back. I am yet to receive that.
Reliance Money seems to have found the solution of making profits by cheating customers - the company has closed its customer service help line and asked users to contact their nearest branch.
I would like my money back and a policy towards trading charges that can be charged by Investment companies