+ Submit Your Complaint
Results 1 to 2 of 2

Violation of DnD rule by IndiaInfoLine

This is a discussion on Violation of DnD rule by IndiaInfoLine within the Investment forums, part of the Financial Services category; This is in reference to the telemarketing call made by Ms. Preeti from India Infoline's landline no. 08064540944 to my ...

  1. #1
    Ayush Gupta is offline Junior Member
    Join Date
    Jan 2010
    Posts
    17

    Default Violation of DnD rule by IndiaInfoLine

    This is in reference to the telemarketing call made by Ms. Preeti from India Infoline's landline no. 08064540944 to my mobile no. 9740887102 on 5th January 2010. The call was related to Financial planning. I was busy on another call at that time, so I called back since I was quite irritated by the unwanted call.
    I asked Ms. Preeti how she got my number. She told me that it is in India Info Line database. I was quite angry and told her to transfer the call to her manager. After talking to the manager, Mr. Rajesh, I found out that they had purchased this database from some division of AXIS bank. I dont remember it distinctly but he mentioned that it was some vehicle loan division of AXIS Bank. He argued that I might have applied for a vehicle loan in the past. But I have never applied for a loan in any bank.
    Anyways, I told him that my number was in the National Do Not Disturb directory; so it is a violation of the DnD rule. He gave me a very silly excuse. He said that they had received the database from AXIS bank that day itself and the employee had not cross checked the DnD database.

    I had registered my number in the DnD directory immediately after getting the connection. This was in October 2008. The Dnd directory located at ndncregistry site indicates that my no. was entered in the DnD database on 2008-10-31 09:35:52.0.

    I strongly request the concerned authorities to take action against such firms.
    I see this as a violation at two places:
    1. India Infoline
    2. AXIS Bank (if Mr. Rajesh was telling the truth about buying the database from AXIS bank).

    Also, I would like to know the implications of violating the DnD rule

    PS: I have a postpaid connection so it is very easy to get the call record in the monthly bill.

    Thanks,
    Ayush
    Last edited by Ayush Gupta; 01-08-2010 at 07:03 AM. Reason: Added the call date

  2. #2
    dhymac Guest

    Default

    i am register for DND services through Idea my mobile number is 9891651226 ,
    still i am getting the promotional call from banking and real estate sector , which i have brought in notice earlier as well , today i have received the call once again land line number -011-64603201 ( so called person from state bank of India ) he has called me in past as well and calling again and again for some promotional plan , i am getting irate on this when i have informed him i am register in DND he has disconnect the call but after few day same story getting repeated , i want give a strong message for such company those not complying the rule and regulation laid by government and to file compensation for violation of dnd services, please help me to process further

    I would like to bring this in notice of my services provider as well those are not bother for their customer complaint

+ Submit Your Complaint

Similar Threads

  1. indiainfoline
    By Neeraj Kumar in forum Stock Market
    Replies: 7
    Last Post: 11-29-2011, 09:47 PM
  2. Do not follow the RBI rule
    By patidara in forum Credit Card
    Replies: 1
    Last Post: 10-07-2009, 09:05 PM
  3. violation of the terms of delivery
    By Unregistered in forum Bike
    Replies: 0
    Last Post: 09-05-2009, 11:22 AM
  4. Merchant Violation Report
    By Chetan Bordawekar in forum Credit Card
    Replies: 1
    Last Post: 02-12-2009, 09:02 PM

Tags for this Thread

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •