This is totally fraud. I had done a reservation of seat for my father & He had some trouble with his hip bone so he can't get up to upper birth and I had applied for the lower birth & at that time i got it & it was confirmed but on the date of journey it is change with the upper birth in different coach. There is no sense of that guy who takes care of all these things. At least if someone had applied for the lower birth & once he got it then suddenly when going to journey then he gets know that it is changed. While he was thinking that everything is right & according to him. I got Very bad experience.