I have booked a ticket through IRCTC, 15days before the travelling. The ticket was confirmed. While I am travelling the ticket checker informed that my name was not found in chart. After that I come to know my ticket was cancelled by the IRCTC on the same day within half an hour after booking my confirmed ticket. But this was not brought to my knowledge. In that case I want to know how IRCTC cancel the confirm ticket without cancelled by me? What went wrong in the above case. Finally I paid penalty to the TC.
Whether I can suit a file against IRCTC in consumer court for poor service rendered by them.