Originally Posted by archanapagar

Hi,

Earlier I had TATA indicom internet modem with 400 Rs. unlimited plan. The sales person from Tata docomo continuosly called to upgrade with TAA docomo photon+. They told me to pay 1000 Rs. and you will get 100 Rs. discount for initial 10 months with Rs. 500 unlimited plan with faster speed. After having lots of call from their side i decided to go for it.

After one month when i got the bill, it shows Rs. 950 unlimited plan. This is very pathetic. I was surprised after seeing the bill. Even speed is also not faster as they told.
I called their customer care but again they r also not responding and their sales people keep calling for paying bill.

I told them i will not pay bill unless and untill you regenerate my bill with Rs. 500 unlimited plan.

Dont go for TATA photon+ or any other product of TATA. As they are making fraud with people, lying with people to make money.

If anyone from TATA docomo is looking into this, respond me ASAP.

Archana

Dear Ms. Archana,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata connection details, e-mail id and your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.