Originally Posted by Faizanmir

When I went to Buy the Tata Photon PLus ,I was told that the speeds would range from 1Mbps To 3.2 Mbps,But sadly and regretfully i would like to bring into the notice of Tata tele services that i and many other Tata photon plus users in Jammu And Kashmir are having speeds as low as 2048 bytes per second - 50 kBps ,When i called the tata photon customer care they gave me few steps to follow but all in vain,the speeds are even lower than that of an edge connection.My account is 2 days old and i would like to submit back the photon plus.Speeds are ridiculous and i sincerely believe that tata should either do something about it or face legal action for misleading people.Hope they reply here.......My Account no. is 939294731.....and photon no. is 9205051480

Dear Mr. Fazanmir,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number 295307849. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

Originally Posted by Tata Docomo Customer care

Dear Mr. Fazanmir,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number 295307849. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

Dear Mr. Fazanmir,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, as per vide docket number 295307849 our je, visited to your place an resolved the concern.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.