Dear Sir,

I used to recharge my cell Phone on RechargeitNow website. I made 2 (two) transactions on 10th December 2011 ( 444 Rs. Each). And both of my transactions were failed. I waited for 10 Days after filing a complaint. After 10th Day, i initiated an Escalation for both the Transactions. Its been 5 days now but i did not got any response for the Escalation neither i got my money back..


Kindly do the needful and help me to get my money back asap.

Here are the details of my Transactions:


Transaction 1:
----------------


This is to confirm that we have received your 'escalation' request as per the following details-

Track Id: 00817251211
Name: Avinash Mishra
Email: avinashb3@gmail.com
Mobile No/DTH Subscriber ID recharged: 9529381452
Date of transaction: 2011-12-10
Order Id: R82208610c11



Transaction 2:
----------------


This is to confirm that we have received your 'escalation' request as per the following details-

Track Id: 00820251211
Name: Avinash Mishra
Email: avinashb3@gmail.com
Mobile No/DTH Subscriber ID recharged: 9529381452
Date of transaction: 2011-12-10
Order Id: R82212610c11



I will be thankful to Consumer Court.