Hi,

I have applied for Airtel broad band connection for my residence on 3^rd Nov 11 ( Submitted form ,cheque,documents) to Mr Sudhir (9818795864) from Airtel Sales dept. I have called up Mr Sudhir and customer care (121) several times and have raised complaints with Airtel customer care (121) 5-6 times . Every time I raise a complaint with customer care , they give me one complaint and giving false assurance that I will be getting connection by evening. This keeps on happening for the whole week from 6^th Nov till 13^th Nov. After repeated several complaints/escalations , I got the connection on 13^th Nov 11 @ 3.00 PM.

Date of Application : 3^rd Nov 11
Date of cabling : 06^th Nov 11
Date of Modem delivery : 8^th Nov 11
Date of connection : 13^th Nov 11


Airtel Landline No : 0129-4001757
Address : 154/Sec-14,Faridabad
Mobile : 9711201757 ( Filled in application form)


I have been literally harrased by Airtel customer service team and have written a mail to Airtel (121@airtel.in), nodal,appellate and senior management (sbm@bharti.com) on 14th Nov for compensation for harrasment faced by me but they havnt responded .

I request consumer court to take this forward.

Thanks
Shatamjeev
9711201757