Originally Posted by yashhanu

Hi,
I have made multiple complaints at to Tata Photon Plus and i mailed several mails to (TN Nodal Desk, nextelinfotechinc@gmail.com, customer.care4@tatatel.co.in,nodalofficer.kar@tata tel.co.in,nodalofficer.kar@tatatel.co.in,customer. care5@tatatel.co.in)
I am having serious speed issue with my Tata Photon Plus and after raising no of complaints, problem remains. I am having Tata Photon Plus(complaint number: 274021917,TATA Indicom number 9243324683)

Issue is not answered after multiple complaints only they reply with some date to resolve but not getting any further action.
I am very much frustrated with all those mail trails.I have more then 50 mails in last one month that i sent to them.
Its really a torture.Kindly sort this issue .

Regards,
Yogendra Trivedi

Dear Mr. Yogender,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Indicom.

My photon speed is 3.1 mbps but its working very slowly. please take nessary action to get better speed

Originally Posted by K.Balaji

My photon speed is 3.1 mbps but its working very slowly. please take nessary action to get better speed

Dear Mr. Balaji,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Docomo.