Originally Posted by DISHA.7003

Madam,

Reliance Netconnect+ Data card number - 9326263296

I , Disha Bhutada, took Reliance Netconnect+ on 23 July. One, Sachin Mane from Mahavir Trading Company, Pune, had come to my place and given me this connection. Corresponding bill has been attached.

On August 2, my services had been deactivated without any prior notice. I tried calling Sachin, but there was no response. Later, I called Reliance Customer care. They told me that my services were deactivated because of negative address verification. I have no idea what this means. They asked me to go to any nearby Reliance Webworld and re-submit my documents. But, Webworld guys would not accept them. They are like contact the person from whom u got the connection. I am not able to get through them. I tried calling to 186020002011 number as well. Unable to connect. This story is going on from two weeks now.

I am really fed up of calling up number of people.
Kindly look into the matter and please do the needful.

Thanking you,
Yours faithfully,
- Disha

Hi Disha,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly.

Regards,

RCOMcare

Originally Posted by DISHA.7003

Madam,

Reliance Netconnect+ Data card number - 9326263296

I , Disha Bhutada, took Reliance Netconnect+ on 23 July. One, Sachin Mane from Mahavir Trading Company, Pune, had come to my place and given me this connection. Corresponding bill has been attached.

On August 2, my services had been deactivated without any prior notice. I tried calling Sachin, but there was no response. Later, I called Reliance Customer care. They told me that my services were deactivated because of negative address verification. I have no idea what this means. They asked me to go to any nearby Reliance Webworld and re-submit my documents. But, Webworld guys would not accept them. They are like contact the person from whom u got the connection. I am not able to get through them. I tried calling to 186020002011 number as well. Unable to connect. This story is going on from two weeks now.

I am really fed up of calling up number of people.
Kindly look into the matter and please do the needful.

Thanking you,
Yours faithfully,
- Disha

Hi Disha,

We hope that we were able to assist you with your concern to your satisfaction. In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

sir/madam
Myself Anurag srivastav i am using reliance net connect my data card no. is 7520397282 and my contect no. 9336443550 .
I am using reliance net connect an i am unable to use net from one week Ihave tried to complaint against it to customer care but there response was negative.
I am tired up due to bad network because of which i can not use net.
Please look into the matter and resolve my problem.

Dear Sir,

I have Reliance netconnect no. 07489501667 i rechage my netconnect throw rcom instant recharge service. i took the plan of Rs 200 for that i use credit card for payment on 30/08/11. my payment is deducted but i did't get any recharge.

I posted a complaint on facebook page of reliance but did't get any reply. please take an action for refund the money. I have again recharged a plane of Rs 200 from outside merchant shop that is working properly. so kindly take an action for online refund of Rs 200

Thanks & Regards
Yogesh Batra

Originally Posted by anuragsrivastav

sir/madam
Myself Anurag srivastav i am using reliance net connect my data card no. is 7520397282 and my contect no. 9336443550 .
I am using reliance net connect an i am unable to use net from one week Ihave tried to complaint against it to customer care but there response was negative.
I am tired up due to bad network because of which i can not use net.
Please look into the matter and resolve my problem.

Hi Anurag,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

Originally Posted by yashu.batra

Dear Sir,

I have Reliance netconnect no. 07489501667 i rechage my netconnect throw rcom instant recharge service. i took the plan of Rs 200 for that i use credit card for payment on 30/08/11. my payment is deducted but i did't get any recharge.

I posted a complaint on facebook page of reliance but did't get any reply. please take an action for refund the money. I have again recharged a plane of Rs 200 from outside merchant shop that is working properly. so kindly take an action for online refund of Rs 200

Thanks & Regards
Yogesh Batra

Hi Yogesh,

We tried to call you on your phone number but could not reach you as there was no response.

You may also write to us at Reliance Mobile | Facebook with details for the assistance required.

Regards,

RCOMcare

Originally Posted by anuragsrivastav

sir/madam
Myself Anurag srivastav i am using reliance net connect my data card no. is 7520397282 and my contect no. 9336443550 .
I am using reliance net connect an i am unable to use net from one week Ihave tried to complaint against it to customer care but there response was negative.
I am tired up due to bad network because of which i can not use net.
Please look into the matter and resolve my problem.

Hi Anurag,

We tried to call you on your phone number but could not reach you as there was no response.

You may also write to us at Reliance Mobile | Facebook with details for the assistance required.

Regards,

RCOMcare

iam using Reliance data card, my number 9390744067. this i have purchased with 2500, with 3 months no bill shecme.
for the first 15 days iam able to connect neconnect+ with a speed near to 3mb. but now iam unable to connect neconnect+ everytime connection is creating on highspeed 1X, this is very slow. pls address this ASAP

Thx
Hari

This is Madan Mohan, have post paid broad band internet connection for more than 3 yrs. connection No. 9346702441.

complient No. 164156679

one more complinet No. 165163324

I have applied for migrating my post paid connection to prepaid conenction on 05.10.2011 at punjagutta webworld to the concern person named Mr. Prashant kumar. he promised me that the process would be completed in 7 days time.

till today the problem is in open status. in spite of sever phone calls and personal visit to relaince webworld nothing improvement taken place.

I received a call from 9346221745 on 13.10.2011 at 3.41 pm from your office and he alos confirmed me that the migration process will be completed within one hour. Today is 07.11.2011 and no outcome from the request.

can you please look into the same and arrange to resolve the issue at the earliest

Hi Madan,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

madanmohan

This is Madan Mohan, have post paid broad band internet connection for more than 3 yrs. connection No. 9346702441.

complient No. 164156679

one more complinet No. 165163324

I have applied for migrating my post paid connection to prepaid conenction on 05.10.2011 at punjagutta webworld to the concern person named Mr. Prashant kumar. he promised me that the process would be completed in 7 days time.

till today the problem is in open status. in spite of sever phone calls and personal visit to relaince webworld nothing improvement taken place.

I received a call from 9346221745 on 13.10.2011 at 3.41 pm from your office and he alos confirmed me that the migration process will be completed within one hour. Today is 07.11.2011 and no outcome from the request.

can you please look into the same and arrange to resolve the issue at the earliest

Hi Madan,

We were unable to reach you on your phone number as it was switched off.

You may also write to us at Reliance Mobile | Facebook with details for the assistance required.

Regards,

RCOMcare