Dear Team,

Please reactivate The VDATA Card No: 9223998643 of (A/C No:603036594), which is not working last 3-days. it showing the “Error:678 & 721 the remote computer did not respond”
For this accounts I already cleared the all outstanding amount but still I m facing the same problem.

pls do something it's very urgent for me. today i visited to Photon gallery also they said it will work in 3-4 hrs but still it's not working...

Bill Paid of A/c No:603036594 Details…..
1) Rs 1000/- on dated 8th May 2012 with receipt No:42812089
2) Rs. 2260/- on dated 10th May 2012 with receipt No:42889004

pls check & revert asap………

regards,
Sunil Gautam
9920052418

HI this is prasanta kumar and i m using tata photon plus service . speed what was commitment was 3.1 mbps . my tata photon plus number is 9212773695 . i am having such a very bad experience from this device . its waste of my time . even i m not getting 250kbps when i talk to custmercare they are getting speed 300 kbps and it is a good speed we can not help . i am having a plan of 950 5gb unltd . and its so pathetic for me . just making fool to custmers . i just wasted my money and time with tata photnplus . please give any sollution either do me dissconnect from this connection .




prasanta kumar samantary
9910508924

hello , i am tata photon plus prepaid user.....(9242520589)
from last 20 days im my account it is not showing internet usage

i was calles custmer care also but they keep on saying mail your screen shot to customercare. Karnataka@tatatel.co.in

but mail is not going i was shows error.....i am facing this problem so kindly tell now what to do ......

i am not getting support from customer care also...they say we cant looged a complaint...

i search many times but i dont find the right place to logged the complaint...

so kindly look into the matter

thanks and regards
Mukul moudgil

mukul.moudgil71@gmail.com

Hi,

I am using Tata photon+ device (number: 9212480334). Have 5GB@950 plan but getting a constantly slow speed [ranging 0.12 - 0.26 mbps] for over a month now. It tells me to download a file of 7mb in 4 hours.

Made many calls to customer-care but they have dare to tell me that it is a sufficient speed for me and I will get only that much of speed.

I get much better speed [.44 mbps] on my phone with 2g network.

Such a bad experience with the device. Really really bad speed and pathetic customer-care. Photon is making fool of customers saying 3.1 mbps speed. Its completely wastage of money. Will never suggest any one to buy it.

i purchased tata photon plus 3 days ago. i am getting a speed of .56mbps of downloading and .03mbps of uploading speed but when i download any file , songs etc the downloading speed moves around 40-60 kbps but when i brought the device it was said that speed will be between 2-3mbps .i even confirmed customer care some of them told that to steps but it didn't work. is this a cheat to a customer or company will sort out my problem.

i purchased tata photon plus 3 days ago. i am getting a speed of .56mbps of downloading and .03mbps of uploading speed but when i download any file , songs etc the downloading speed moves around 40-60 kbps but when i brought the device it was said that speed will be between 2-3mbps .i even confirmed customer care some of them told that to steps but it didn't work. is this a cheat to a customer or company will sort out my problem.my tata photon number is 9213427981.

Dear Customer,

We regret the inconvenience caused to you. For assisting you on this complaint we would require the following details. Your city: Area /Sector/ Street Name/Landmark: Village / post: Zilla / tehsil: District: State: Pin code: Indoor/Outdoor: No. of signal bars: From when you are facing this problem: Specific time/All the time: Alternate number: Handset Type: Exact error:

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Akhil,

We regret the inconvenience caused to you. For assisting you on this complaint we would require the following details. Your city: Area /Sector/ Street Name/Landmark: Village / post: Zilla / tehsil: District: State: Pin code: Indoor/Outdoor: No. of signal bars: From when you are facing this problem: Specific time/All the time: Alternate number: Handset Type: Exact error:

Thanks and Regards
Customer Care
Tata DOCOMO.

my location is sec-6, rohini, new delhi,pin -110085, street near ayodhya chowk, no.of bars are 5, yes i am facing the problem all the time.

]my location is sec-6, rohini, new delhi,pin -110085, street near ayodhya chowk, no.of bars are 5, yes i am facing the problem all the time. phone no -9717800127 tata photon plus (prepaid)

[QUOTE=akhil jain;257671]]my location is sec-6, rohini, new delhi,pin -110085, street near ayodhya chowk, no.of bars are 5, yes i am facing the problem all the time. phone no -9717800127 tata photon plus (prepaid) please sort out my problem as soon as possible

Hi Akhil,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

My download speed has become too slow and want to resolve it as soon as possible,its 2.3 kbps...

Dear Customer,

You can go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.