Hi Airtel Presence Team,

My name is Abhilash. I am from New Delhi area. I am planning to take airtel IPTV.
On the website I found almost every details, except below mentioned queries:

1. What is the refund policy of Airtel, in case they failed to install the service in a given time-frame and the customer want to cancel the deal after making the Initial payment.

2. Is it possible to return the stb to airtel, incase the customer is being transferred or moved to some other state where IPTV service is not available. If yes then how much money will be refunded and after how much duration.

Please help me in resolving my queries. You may respond in this thread or write to me at radiance1984@gmail.com

Regards,
Abhilash