I am using Tata Photon internet connection since long, suddenly since Sep'2010 it started with connectivity issues and very low internet speed.

I has been following them since the problem has arisen but I think TATA Photon guys are not interested solving the problem. I has exchanged various e-mails with them and lots of commitments from them with confirm dates for resolution, but of no vein. Till date the problem persists with no solution.

I am happy they had been courtesying enough to send there executives to my place, but the standard reply "Due to overload on existing towers the problem shall continue for some time, but we assure that it will be resolved soon"

I do not understand that is the problem cannot be resolved why bills for every month are raised.

Please help me with an Advocate to proceed my case in Consumer Forum.

Originally Posted by Unregistered

I would like to report my complaint against the Reliance !x Data Card I purchased on the 9th of December, 2010. Since the date of purchase it has encountered n numbers of problems sometimes associated with the surfing speed and some times due to network un availability. Its a total Rs. 3000/- worth of loss for me. The price of the data card is worth Rs. 1500 and the unlimited usage plan for 3 months costed me another 1499.

Hi,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. You may also write to us at rcom.care@relianceada.com with all the details.

Regards,

RCOMcare

Dear Company, I had Reliance Prepaid Net Connection, No 9326865085 since Sep 2009 (MG 880+, 1X). (Ser No RRSUK0045405223). Network is full My cmptr working with Windows 7. I had problem in connecting my modem. I had contacted with customer care 2-3 times and followed their instructions like, retyping my Number and password in settings, uninstalling ZTE dialer he and again installing the same. But still it had problem. Modem is well connected with full net tower. Please advise further steps to be taken for connecting

Dear Company, I had Reliance Prepaid Net Connection, No 9326865085 since Sep 2009 (MG 880+, 1X). (Ser No RRSUK0045405223). Network is full and my system working with Windows 7. I had problem in connecting my modem. I had contacted with customer care 2-3 times and followed their instructions like, retyping my Number and password in settings, uninstalling ZTE dialer and again installing the same. But still it had problem. Modem is well connected with full net tower. Please advise further steps to be taken for connecting

Originally Posted by Sudhir Kumar TK

Dear Company, I had Reliance Prepaid Net Connection, No 9326865085 since Sep 2009 (MG 880+, 1X). (Ser No RRSUK0045405223). Network is full and my system working with Windows 7. I had problem in connecting my modem. I had contacted with customer care 2-3 times and followed their instructions like, retyping my Number and password in settings, uninstalling ZTE dialer and again installing the same. But still it had problem. Modem is well connected with full net tower. Please advise further steps to be taken for connecting

Hi Sudhir,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare

Originally Posted by Sudhir Kumar TK

Dear Company, I had Reliance Prepaid Net Connection, No 9326865085 since Sep 2009 (MG 880+, 1X). (Ser No RRSUK0045405223). Network is full My cmptr working with Windows 7. I had problem in connecting my modem. I had contacted with customer care 2-3 times and followed their instructions like, retyping my Number and password in settings, uninstalling ZTE dialer he and again installing the same. But still it had problem. Modem is well connected with full net tower. Please advise further steps to be taken for connecting

Hi Sudhir,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. You may also write to us at rcom.care@relianceada.com with all the details.

Regards,

RCOMcare

I bought a new Hi-speed 1X USB reliance modem on 16th may. From the 1st day itself, it creating head ache to me. Wen i press connect button in the connection tab window, it shows a window 'Device not connected or unavailable'.... That USB port recognises all pen drives, except our MODEM. !
So, it is our modem problem! What should i do now?

Reply me as soon as possible.

my email address is revathisrkr@gmail.com

Originally Posted by Unregistered

I bought a new Hi-speed 1X USB reliance modem on 16th may. From the 1st day itself, it creating head ache to me. Wen i press connect button in the connection tab window, it shows a window 'Device not connected or unavailable'.... That USB port recognises all pen drives, except our MODEM. !
So, it is our modem problem! What should i do now?

Reply me as soon as possible.

my email address is revathisrkr@gmail.com

Hi,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. You may also write to us at Reliance Mobile - Customer Care | Facebook.

Regards,

RCOMcare

Originally Posted by Unregistered

I bought a new Hi-speed 1X USB reliance modem on 16th may. From the 1st day itself, it creating head ache to me. Wen i press connect button in the connection tab window, it shows a window 'Device not connected or unavailable'.... That USB port recognises all pen drives, except our MODEM. !
So, it is our modem problem! What should i do now?

Reply me as soon as possible.

my email address is revathisrkr@gmail.com

Hi,

We tried to contact you on the number mentioned by you, but were not able to speak with you as there was no response from your end. In future, you may write to us at Reliance Mobile | Facebook for the assistance required.

Regards,

RCOMcare