Respected Sir, I have recharged a sum of Rs 99/- on 18 Oct 2011 at 14:00:02 hours for Reliance (GSM) Mobile No 8010161040 vide order No 3951921. The amount of Rs 101/- (Rs 99/- + 2/-) was deducted from my account but the recharge was not successful. Please kindly refund the amount at the earliest.

10-18-2011, 08:22 PMUnregistered


Hi,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

I walked into your store in Indiranagar yesterday and spoke to them about the retention plan. They neatly detailed the whole plan as

Rs.500 for 3GB
Rs.650 for 3GB during day and 10GB at night.

They wrote down the plan for me in detail, gave me the regular pamphlet and told me to compare the prices. I took the proofs, paid my bill of 2594 and informed the store manager, Mr.Raju that I intend to file a case in the consumer court. I informed him to speak to his senior authorities. I wrote a mail to Nagaraj Shetty regarding the same, however, he hasn't bothered to respond yet.

This is thoroughly unprofessional behaviour on the name of Reliance, and to top it, I was constantly harassed to pay my bills rather than provide me the service I requested for. As far as your contacts are concerned, the lesser said, the better (I've called Aravind close to 40 times the last week, but never got a response. Either the cell phone is switched off, or intentionally cut even though it would have been busy a minute ago).

Respected Sir, I have recharged a sum of Rs 100/- on 25 Oct 2011 for TATA INDICOM Mobile No 9218857956 . The amount of Rs 102/- (Rs 100/- + 2/-) was deducted from my account but the recharge was not successful. Please kindly refund the amount at the earliest. Sir i have suffered this problem twice and total lost i got rs 204,
sir plz take immediate action and refund me my amount

Originally Posted by jaideepbishnoi

Respected Sir, I have recharged a sum of Rs 100/- on 25 Oct 2011 for TATA INDICOM Mobile No 9218857956 . The amount of Rs 102/- (Rs 100/- + 2/-) was deducted from my account but the recharge was not successful. Please kindly refund the amount at the earliest. Sir i have suffered this problem twice and total lost i got rs 204,
sir plz take immediate action and refund me my amount

Dear Mr. Jaideep,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number COM078615800. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

Further, we would like to inform you that, for any unsuccessful transaction the amount will be credited back to the respective bank account within 7 working days.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

Respected Sir, I have recharged a sum of Rs 100/- on 03 nov. 2011 for Reliance cdma Mobile No 9300201420. The amount of Rs 102/- (Rs 100/- + 2/-) was deducted from my account but the recharge was not successful. Please kindly refund the amount at the earliest. Sir i have suffered this problem twice.
sir plz take immediate action and refund me my amount otherwise i will be take legal action against you.

Respected Sir, I have recharged a sum of Rs 333/- on 12 nov 2011 at 10:20:42 hours for airtel (GSM) Mobile No 9840199978 vide order No 4321742. The amount of Rs 335/- (Rs333/- + 2/-) was deducted from my account but the recharge was not successful. Please kindly refund the amount at the earliest.