Originally Posted by Tarun Mehta

Dear Sir/Madam,

This is Tarun Mehta my complaint is for Tata Photon Plus internet services. I purchased Tata photon plus connection 9266622610 on 29th august through Vriti Infocom Pvt Ltd. Noida. I raised a complaint against network related problem on 31st of August 2010 against complaint no - 184115 and service request no - 235331963 after that i continuously calling customer care department but as on 10 of September i was told that your complaint will be entertained by 9:26 Am, but i have not received any calls and any representative visit as yet.
I want to get resolve this issue as soon as possible or take strong action against Tatatele services ltd.

Thanks and Regards
Tarun Mehta
9811886562
9212797602

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by Tarun Mehta

Dear Sir/Madam,

This is Tarun Mehta my complaint is for Tata Photon Plus internet services. I purchased Tata photon plus connection 9266622610 on 29th august through Vriti Infocom Pvt Ltd. Noida. I raised a complaint against network related problem on 31st of August 2010 against complaint no - 184115 and service request no - 235331963 after that i continuously calling customer care department but as on 10 of September i was told that your complaint will be entertained by 9:26 Am, but i have not received any calls and any representative visit as yet.
I want to get resolve this issue as soon as possible or take strong action against Tatatele services ltd.

Thanks and Regards
Tarun Mehta
9811886562
9212797602

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that our team spoke to you through the registered complaint vide the docket number 235331963 and educated the resolution to you. Hope the information is clear and useful to you.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

I purchased a Tata photon plus connection from Cutch Telecom, Bangalore on Sep 16 th. I have raised complaints with the customer care regarding the speed of the connection 3 times. The speed test shows just 40 KBps. Sometimes it takes 10 minutes for even the speed test website to open. The last complaint I raised was on 3rd October. Complaint Number : 238475335. It has not been resolved yet. How do I get it resolved? It has been a very bad experience with tata photon. Pathetic service !

all u can do is apologize ? .. sadness

Originally Posted by Unregistered

I purchased a Tata photon plus connection from Cutch Telecom, Bangalore on Sep 16 th. I have raised complaints with the customer care regarding the speed of the connection 3 times. The speed test shows just 40 KBps. Sometimes it takes 10 minutes for even the speed test website to open. The last complaint I raised was on 3rd October. Complaint Number : 238475335. It has not been resolved yet. How do I get it resolved? It has been a very bad experience with tata photon. Pathetic service !

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Tata Photon Team and frnds,

I have been experiencing very worse service from Tata photon plus team, my photon plus no is 9243316051.
I have taken a Tata photon plus connection on 08/10/10... The plan i have taken unlimited 3.1 mbps speed ( which they told maximum speed and best plan) , but speed is very very low suddenly after 20 days... As I worked with VPN network i need minimum speed of 256 kbps, but when I checked on speedtest.net its showing around 100kbps to max 200 kbps... tried to a lots with customer care but not get any resolved.. Technician has come from Tata indicom and checked but he told its happened coz the speed provided is very low.. 100-200 kbps speed, where its promised 3.1 mbps.. I paid Rs.2500/- for installation device . But its seems its gone waste totally.. Even I tried to call the nodel officer of Tata photon plus by name stala thmas @ 9243199970 its always goes to voice mail and not able to listen anything, asking name again and again... such a terrible service.. after shouting also they are not able to listen in voice mail...
As I work from home, I was not able to attend my office work on Monday (ie 01/11/10).... its a big lost for me....I work for wipro and same experience will be communicate to all the employees of my company as well all the known people in the industy....
Pls dont take tata photon plus connection... its worse connection and promising scrap about the speed and all....

Regads
Rahat

Originally Posted by rahat

Tata Photon Team and frnds,

I have been experiencing very worse service from Tata photon plus team, my photon plus no is 9243316051.
I have taken a Tata photon plus connection on 08/10/10... The plan i have taken unlimited 3.1 mbps speed ( which they told maximum speed and best plan) , but speed is very very low suddenly after 20 days... As I worked with VPN network i need minimum speed of 256 kbps, but when I checked on speedtest.net its showing around 100kbps to max 200 kbps... tried to a lots with customer care but not get any resolved.. Technician has come from Tata indicom and checked but he told its happened coz the speed provided is very low.. 100-200 kbps speed, where its promised 3.1 mbps.. I paid Rs.2500/- for installation device . But its seems its gone waste totally.. Even I tried to call the nodel officer of Tata photon plus by name stala thmas @ 9243199970 its always goes to voice mail and not able to listen anything, asking name again and again... such a terrible service.. after shouting also they are not able to listen in voice mail...
As I work from home, I was not able to attend my office work on Monday (ie 01/11/10).... its a big lost for me....I work for wipro and same experience will be communicate to all the employees of my company as well all the known people in the industy....
Pls dont take tata photon plus connection... its worse connection and promising scrap about the speed and all....

Regads
Rahat

Dear Mr. Rahat

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

This is Premjit my complaint is Tata Photon Plus internet services is getting 3.1kbps instead of 3.1mbps. I purchased Tata photon plus connection 9241166373 on 5th October. That day only i got 200kbps after next day 30kbps to till date 5 November 2010 getting same speed 3.1kbps. I raised so many complaint against speed slow. One day one person came to my room he is technical person from Tata Indicom Photon plus, simply he check my connection and he told connection was very slow i will check our office only, after that nothing happen still speed is getting 3.1kbps. 3/4 times also customer care department calling and asking what is ur speed? Simply they people are asking. Compare to Tata photon + 3.1mbps connection and Mobile GPRS connection mobile connection is the best. so please help me anyone to get atleast 500kbps.

Thanks and Regards
Premjit
9620558202

Originally Posted by Unregistered

This is Premjit my complaint is Tata Photon Plus internet services is getting 3.1kbps instead of 3.1mbps. I purchased Tata photon plus connection 9241166373 on 5th October. That day only i got 200kbps after next day 30kbps to till date 5 November 2010 getting same speed 3.1kbps. I raised so many complaint against speed slow. One day one person came to my room he is technical person from Tata Indicom Photon plus, simply he check my connection and he told connection was very slow i will check our office only, after that nothing happen still speed is getting 3.1kbps. 3/4 times also customer care department calling and asking what is ur speed? Simply they people are asking. Compare to Tata photon + 3.1mbps connection and Mobile GPRS connection mobile connection is the best. so please help me anyone to get atleast 500kbps.

Thanks and Regards
Premjit
9620558202

Dear Mr.Premjit

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by Tata Indicom Customercare

Dear Mr. Rahat

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Dear Mr.Rahat

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We have confirmed from concerned department, that our team spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by Tata Indicom Customercare

Dear Mr.Premjit

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Dear Mr.Premjit

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We have confirmed from concerned department, that our team spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by Unregistered

I purchased a Tata photon plus connection from Cutch Telecom, Bangalore on Sep 16 th. I have raised complaints with the customer care regarding the speed of the connection 3 times. The speed test shows just 40 KBps. Sometimes it takes 10 minutes for even the speed test website to open. The last complaint I raised was on 3rd October. Complaint Number : 238475335. It has not been resolved yet. How do I get it resolved? It has been a very bad experience with tata photon. Pathetic service !

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that our concerned team tried to contact you but unable to establish the contact. Please provide us your alternate contact number with the preferred calling time, so that we can call you at your convenience.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Dear Sir/Madam,

This is Jyoti Prakash Behera my complaint is for MTNL 3G Data card internet services. I purchased MTNL 3G Data crda connection 9013726714 on 6th Aug 2010 from Sanchar Haat Kauz Khas. I raised a complaint against the problme in the data card many a time. But never I got any solution. Sometimes some custmer care exective give the suggestion which is very silly to know. I have raised more than 50 complains as of now, by which I have waist my money by calling from my mobile. Again as I could not depend any more on the Data Card sevice I jhave taken a Land Phone from MTNL wher I have waiste some more money. I am really fed up now. I have rechanrged my Data Card and calling customer care everyday. But still no luck.

Now I need my all money back and compensation due to mental tension.

Thanks and Regards
Jyoti Prakash Behera
Mob: 9958410496

One of the photon executive called me telling me that you pay 800 rupees and your tata photon will close and no further bill will come.the same said by other executive too.then i called one of them and i paid the money and i got the confirmation that no further bill will be generated.

But after two months they are giving me legal notice that i hav not paid 1000 rupees.and they are charging 2% intrest per month for that amount,
i want to know like this by begging from like us customer ratan tata has become billionare.

You liar tata photon plus,,,,,,,,,,,,,,,,,i would never suggest any of my friend or relative to give bhikh to ratan tata.

My photon nmber is-9212548874
account id is-910077689

ratan tata tu kabhi sukhi nahi rhega garibo ka paisa kha kar,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,you and ur company is most hated for me