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Reliance (Smart) GPRS not available

This is a discussion on Reliance (Smart) GPRS not available within the Internet Services forums, part of the Technology category; I am a Reliance (Smart) customer. My mobile no is 09608268121. I have activeted GPRS in my commection. But GRPS ...

  1. #1
    Unregistered Guest

    Default Reliance (Smart) GPRS not available

    I am a Reliance (Smart) customer. My mobile no is 09608268121. I have activeted GPRS in my commection. But GRPS is not working since last 05 days. I have complained about the same, but no action has been taken so far. I am suffring a lot for the same. My complane no. is 93254419. Please help me. I have recharged my mobile by Rs 303/- on 12.03.2009.

  2. #2
    Unregistered Guest

    Default GPRS not Activeted

    Hi,
    i am Relience Smart Post Paid User My mobile no is 09827023737. i have purchase new mobile phone LG - GD510, kindly send the GPRS setting for using GPRS. my IMEI No. is 359929833476133.

    Thanks

    Selesh

  3. #3
    D3BU Guest

    Angry Reliance customer care no. *333 or 9861098610 not working

    SIR,
    Non of reliance customer care no rings...only its saya its busy 24 hrs the same responce bust ...plz try after some time...since last 1 monts .
    im 4m orissa.

    and the network falure in my are everyday for 2-3 hrs .
    its from last 3 months..its main complain from all the users of reliance smart.
    9778670660, 9861221316,7735817578,7735928373 and lots more people
    place- GURUSINGHA, RAIGHAR, UMERKOTE, NABRANGPUR, ORISSA. 764073, 764074.

    PLZ HAVE LOOK AFTER THE MATTER.

  4. #4
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    8,635

    Default

    Quote Originally Posted by D3BU View Post
    SIR,
    Non of reliance customer care no rings...only its saya its busy 24 hrs the same responce bust ...plz try after some time...since last 1 monts .
    im 4m orissa.

    and the network falure in my are everyday for 2-3 hrs .
    its from last 3 months..its main complain from all the users of reliance smart.
    9778670660, 9861221316,7735817578,7735928373 and lots more people
    place- GURUSINGHA, RAIGHAR, UMERKOTE, NABRANGPUR, ORISSA. 764073, 764074.

    PLZ HAVE LOOK AFTER THE MATTER.

    Hi,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. You may also write to us at Reliance Mobile | Facebook.

    Regards,

    RCOMcare

  5. #5
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    8,635

    Default

    Quote Originally Posted by D3BU View Post
    SIR,
    Non of reliance customer care no rings...only its saya its busy 24 hrs the same responce bust ...plz try after some time...since last 1 monts .
    im 4m orissa.

    and the network falure in my are everyday for 2-3 hrs .
    its from last 3 months..its main complain from all the users of reliance smart.
    9778670660, 9861221316,7735817578,7735928373 and lots more people
    place- GURUSINGHA, RAIGHAR, UMERKOTE, NABRANGPUR, ORISSA. 764073, 764074.

    PLZ HAVE LOOK AFTER THE MATTER.

    Hi,

    We tried to contact you on the number mentioned by you, but were not able to speak with you as there was no response from your end. You may also write to us at Reliance Mobile - Customer Care | Facebook for the assistance required.

    Regards,

    RCOMcare

  6. #6
    Unregistered Guest

    Post GPRS not working

    I activated my sim card and got it working for 2 days until suddenly my gprs stop working and i don't know why. I'm really frustrated because I loaded my sim 300php just to avail unlimited surf, now its not working! I already tried to activate my gprs 10 times using this "GPRS ON" and send it to 333. I received a message saying "MMS/GPRS/3G service features re already active" I turned off my cellphone and turn it back on, but still I don't have my GPRS. Can you please tell me what's going on with smart!

  7. #7
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    8,635

    Default

    Reply Submit Complaint..
    --------------------------------------------------------------------------------
    11-09-2011, 07:12 PM #6 Unregistered
    Guest GPRS not working
    I activated my sim card and got it working for 2 days until suddenly my gprs stop working and i don't know why. I'm really frustrated because I loaded my sim 300php just to avail unlimited surf, now its not working! I already tried to activate my gprs 10 times using this "GPRS ON" and send it to 333. I received a message saying "MMS/GPRS/3G service features re already active" I turned off my cellphone and turn it back on, but still I don't have my GPRS. Can you please tell me what's going on with smart!

    Hi,

    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

    You may write to us at Reliance Mobile | Facebook with all the details.

    Regards,

    RCOMcare

  8. #8
    Unregistered Guest

    Default GPRS - EDGE not working from last 5 days

    Hello there,

    Gaurav Jain this side from Bhiwani (Haryana). Cell number used is 7876005997

    I am using reliance GPRS EDGE services from last 3 months.
    The services were working well till 4th Dec 2011, When I was using Recharge of Rs 99 which was giving 6GB data usage to me for one month.
    But on this 5th Dec 2011, I opted for recharge Rs 248 giving 20GB for 3 months. After this the GPRS EDGE services is giving me hard time. The browsing speed of 25kbps when done with 99 rs recharge is now went down to 3-4 kbps after getting 248 rs recharge.

    Please let me know the solution as m totally fed up with the services. and the cherry on the top is that customer care people never ever came up with a solution.

    Please come up with a solution as tolerating this much speed is quite impossible for me after paying 250 odd bucks..

  9. #9
    pintuom@gmail.com Guest

    Post gprs problame

    Dear sir
    i am using reliance smart but in my Mobil my gprs not working .so please help me.my no is 9778377787.

    thak you
    yours faithfully user
    dinesh sahu

  10. #10
    R_COMcare3 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    513

    Default

    Quote Originally Posted by pintuom@gmail.com View Post
    Dear sir
    i am using reliance smart but in my Mobil my gprs not working .so please help me.my no is 9778377787.

    thak you
    yours faithfully user
    dinesh sahu
    Dear Customer,


    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


    Cheers,


    RCOM Care

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