On date 23-04-2010 I bought 15 keywordsfor PLATINUM position with handwritten and electronic invoicedated 23-04-2010withcontract no 790 0005694 for zones 3,8,9,10,11 & 12 and I have paid total amount of Rs. 64,479. I have discovered that your organization has cheated me. Just dial has given me loads of hassles by making false commitment. As a result I am suffering mentally as well as financially.

Just Dial has sold me keyword Website Developer for zones 3,8,9,10,11 & 12 (I have written proof) and now Just Dial is telling me that you didn’t bought this keyword for all upper – zones. Do you (Just Dial) think we are illiterate and not able to read your written contract when we are investing healty amount with you? It is clearly written as well as explained that I am owner of all my 15 keywords for my selected region and nobody will get the same. You will be getting about 350 inquiries per month as this is expensive keyword. Just dial cheated me for Website Developer keyword as they sold platinum position to some other company for my zone (satellite). Not only this keyword but I have problem in all keywords as they are not as per your commitment.

out of your 350 inquiries commitment, i got 10 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

really bad experience with just dial....................

Dear Mr. Pavan,

With reference to your telephonic discussion with Mr Sanjay Shah, all the problems have been resolved.

Please paste your comment & withdraw this complaint.

Thanks & Regards,
Mona Patel
(Just Dial Services,A'bad)