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Complaint against IRCTC/Indina Railways

This is a discussion on Complaint against IRCTC/Indina Railways within the Internet Services forums, part of the Technology category; dear sir/ mam, I astha bishnoi studing in NIT KURUKSHETRA. I booked my ticket on 17/01/2012 in morning in train ...

  1. #16
    asthabishnoi is offline Junior Member
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    Jan 2012
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    Default Ticket not booked but money is deducted.

    dear sir/ mam,

    I astha bishnoi studing in NIT KURUKSHETRA. I booked my ticket on 17/01/2012 in morning in train no. 14887 from ambala cantt.(UMB) to pilibangan (PGK) for 25 /01/2012 from my irctc account . my has been deducted and my ticket is not booked. this happens to me twice that day. First time when i use internet banking money deducted is 433 nand next time when i use sbi debit cum credit card money deducted is 443 and i had a proof of money deducted from my account to irctc account. so plz refund my money back as soon as possible.... my acount no. is 30554626080..
    thank you

  2. #17
    pravints88 is offline Junior Member
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    Jan 2012
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    Default Not able to get ticket being first on the counter

    I wanted to travel from Mumbai to Uttar-Pradesh.
    So i have enquired to agent about the the ticket he told me i need to pay 2500 hundred extra for 6-tickets so i decided to got o the counter and get the tickets.
    I slept near the counter whole night to get first number
    But being the first number i got the ticket as Waiting list where the ticket has been booked on 8 am sharp.
    So plz check the reason behind the hacking of irctc

  3. #18
    Aseemmd is offline Junior Member
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    Default

    I have booked ticket online on 27/10/2011 for journey dated 29/10/2011 from Raigarh to Mumbai CST in Tatkal. Luckily in our IRCTC tatkal my ticket was booked. But the train was late for almost 5 hours. so i dropped my journey. Then i Registered in TRD here are the details:TRD reference no:ekt2011102903560011.After processing my request for 3 months(24-Jan-2012) i got below response
    REGRET Dear Customer,With Reference to your PNR No:6502792294, we regret to inform you that refund is not admissible as informed by Railways through their letter no : In case you require any further assistance, please mail us at tdrprocess@irctc.co.in or call us on 011-23345900 With regards, TDR TEAM
    Need refund.


  4. #19
    VIVEK2172 is offline Junior Member
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    Feb 2012
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    Default Deduction of money while booking ticket from irctc

    Sir,
    I was on the way to book my ticket through IRCTC this morning(03 Feb2012), from ANVT to CNB,but while paying it up my amount of Rs.386 had been deducted but I didn't get my ticket.Please do needful to get my money back.My name is VIVEK KUMAR TIWARI & User ID is MANYA2005.My email ID is vivek792002in@yahoo.co.in & mobile no. registered for IRCTC is 9493977023.

  5. #20
    thulitha1 is offline Junior Member
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    Jan 2012
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    Default

    Ticket not booked but money is deducted.

    the irctc is not refunding my money for the failed transaction by showing the reason that it wont receive money from the bank. so far i lost 2859 rupees for the past 3-4 months. how can i get my money back
    Last edited by thulitha1; 02-13-2012 at 09:51 PM.

  6. #21
    mehul.bhanushali is offline Junior Member
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    Mar 2012
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    1

    Angry IRCTC Complaint

    The worst site ever in India.. Services are bad.. Lakhs of unsatisfied customers.. And no response to the complaints. No proper development of website.
    Number of failed transactions.
    A very frustrated user of irctc...

  7. #22
    muralichandru is offline Junior Member
    Join Date
    Apr 2012
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    1

    Angry server too slow.

    hi....problems to follow
    1.this s to inform u that,the server is very slow during TATKAL booking...[I too work as a server architect and the solution is making it a cluster server,yet i know irctc doesnot take a min responsibility to help public,my simple wish be as a normal person and try,.then u ll knw with how much aggression we speak]
    2.irctc often takes the money and doesnt give back the ticket in return..yet it holds the amount for min of 3 days ...interest accounts..yep.let it a single ruppee ,u ll know abt a value of a ruppee when u long for it...

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