Vivek Gaur,
CEO, Competent House,
India Today Book Club
F 14 Connaught Place, New Delhi 110 001.
Tel: 011-23736970-78
Emails Baljeet@intoday.com & feedback@indiatodaybookclub.com &
responce@indiatodaybookclub.com

SUB: Non receipt of consignment no TELESALES/880024141

After reading in Rajasthan Patrika News Paper,
I had ordered for a Rebok fitness kit from India Today Book Club and the
order no. is TELESALES/880024141.It coasted me Rs.3199/- and I had paid
this amount on 2nd Dec, 2009 using my Credit Card. Though they have
received this amount, they are still to deliver me this consignment.
My below attempts have not yielded any results as yet:
1. Telephonic conversation with Mr. Ashutosh Kumar on 15nd Dec 2009, But
there is no record of that it is delivered to the customer nor it was sent
back to India Today Book club. It was confirmed that they are arranging to
send again and the consignment which would reach us in 5 days. However,
till date we have not received the consignment.
2. On dated (22 Dec '09) again we talked over phone to Mr. Kapil. He
confirmed that delivery record is showing that consignment has not reached
us and assured yet again said that in 24 hours they will reply on this
issue after consulting higher officer.
3. Again on dated (23 Dec 2009) we have not received any reply, hence
again we talked over phone to Mr. Mukul (complaint No275585).Inform all
above story to him, Mr Mukul told me to send credit card statement. Hence
its scan copy also enclosed for further action.
4. On dated 24th Dec2009, we have received email, that your order has been
fully processed from our end and has been dispatched on 43588591900 through
the BLUEDART under the 43588591900 consignment details. After going in
detail through BLUEDARART website this parcel belong to Mr OP SHARMA,
Jaipur not to me. To misguide in place of date dispatch no was mention. We
don’t know out why they had given wrong information to us. Moreover we
have paid though my credit card and its details are enclosed to them. It
seems they are not serious to attend our problem tell us correctly. But I
strongly feel they are doing such mistakes regularly and misguiding their
consumers and making profit by wrong practices in the market. India today
is one of the renowned channels and Mr Prabhu Chawala speaks very high. But
reality is totally different they are advertising their product in news
papers. Normal people like us getting trapped and lose their hard earned
money. Government is also keeping silence on this and giving full support
and allowing cheating the common Indian people. They should not allow any
online shopping until unless these agencies are not fully equipped with
backup system with them. They should banned if any complaint is registered
against them. Otherwise normal public will be losing and these agencies
will grow further to play such gambling in the Indian market. My one again
humble request is to look with an open mind and stop such open authorised
gambling.

Kindly let me know every day why one or other story is being
repeated if you want any information tell me at one time and solved my
problem to avoid any legal action on this issue. Till now we had spent more
than Rs 100/ on telephone but none of the officer the India today talked
from their side. Quick reply is awaited.
Thanks

RAHUL KUMAR SODHANI
rahulmcl@yahoo.com
B/10 ADITYA NAGAR
MORAK (KOTA) Raj.
9351468010



Copy To
Editor Rajasthan Patrika (Rajasthan)
This order was booked as per RAJASTHAN PATRIKA NEWS paper dated
02-12-2009.Continuosly we are doing correspondence with India today club.
But we are not getting any authentic reply from them. Every time they are
repeating same thing. To me they are advertising their product in news
papers. Normal people like us getting trapped and lose their hard earned
money. Government is also keeping silence on this and giving full support
and allowing cheating the common Indian people. They should not allow any
online shopping until unless these agencies are not fully equipped with
backup system with them. They should banned if any complaint is registered
against them. Otherwise normal public will be losing and these agencies
will grow further to play such gambling in the Indian market. My one again
humble request is to look with an open mind and stop such open authorised
gambling. Please do not entertain such advertisements in your NEWS PAPER.
Please write to them on your behalf, as indirectly RAJATHAN
PATRIKA is also one party because this advertisement was published in that.
By doing so next time they will also not play with any common public.

Editor : News papers
With a humble request to publish in your News Paper.
Thanks

R.K.Sodhani