Even I also got the legal notice even though I paid all my dues. Even after they have taken the equipments from my home, I got the bill for next two months. After calling and mailing 100 times to their customer care, at last they sent mail saying that no amount is due on my account, but after one year I got the legal notice.
The reason for me for disconnecting the Tata Indicom was wrong billing. They were charging for the calls which I have not made. Tata Indicome is worst telecom service in the world.

Even I also got the legal notice even though I paid all my dues. Even after they have taken the equipments from my home, I got the bill for next two months. After calling and mailing 100 times to their customer care, at last they sent mail saying that no amount is due on my account, but after one year I got the legal notice.
The reason for me for disconnecting the Tata Indicom was wrong billing. They were charging for the calls which I have not made. Tata Indicome is worst telecom service in the world.

I had take a tata indicom wimax connection with the account name nichung@vsnl.net. I had disconnected my connection and had a due of 1600rs . When the customer care executive called me up i asked asked her to deduct 1000rs from my security deposit and bill me the remaining amount . The Tata people stopped calling and recently i got a letter from some legal firm saying that if i dont pay up the bill , they will sue me .Pls tell me what to do .

Hi,

I have paid full and final amount of Rs. 7500/- for AIRTEL bill in Month of JAN 2010. I got the letter also. If possible I can attach it.

Now in Month of FEB 2010. They have deducted 5242/- INR using Auto debit facility on my credit card.

Now I am requesting AIRTEL for refund of the same amount and they are refusing to refund the amount.

Please beware of taking TATA INTERNET DSL CABLE CONNECTION, as they are changing their tariff without informing you and charge you on a higher side. They will not accept their mistake and fool you taking advantage. I have already lodged the complaint with DOT and TRAI. Now they are trying to convince me, accepting their mistake orally but not giving me anything in writing.

Please beware of taking TATA INTERNET DSL CABLE CONNECTION, as they are changing their tariff without informing you and charge you on a higher side. They will not accept their mistake and fool you taking advantage. I have already lodged the complaint with DOT and TRAI. Now they are trying to convince me, accepting their mistake orally but not giving me anything in writing. File the complaint with DOT and TRAI and also file the complaint on their website and send the complaint to Nodal Officer also.

Hi,

I am a medical resident in a reputed hospital, staying 3000 miles away from home... Due to academic needs I had taken a TATA photon service 1 year ago.... Actually it was compelled on me by a TATA agent ( Saurabh) through another friend of mine. Because of a lack of provision of hostel facilities from my hospital I had to move in and out of places depending on rents and facilities. Not only did I not receive proper service, internet speed ( and even got cut off twice for 1year delay in payment in bills) , but even i had never received help from any customer care regarding queries or bill issues.... I have never seen such irresponsible professionals before... When i changed my residency I had requested them atleast 10 times to send bills to my new address, phone number or email id..... But they never did so for many months..... The only way i would be able to know my bill is wen they would call me up and say bill is due (or by going online to their site and search), which would be in the peak hours of my work.... My work warrants me to be in the hospital almost 18hours a day. Once my tata photon stopped working.....no service for almost a month... NOne of the customer cares helped me.... On visiting a nearby tata centre...they gave me option to call customer care again...... I suffered without internet service for 1 month, badly affecting my studies. There was also no calls from customer care for that month... Since i paid around 1200 per month (for nothing!) and they already had my caution deposit of 1000rs; i discarded the photon; and took a new service...After 2 months they are calling me to pay around (Rs 4000!!) ... I have no idea on what basis they came to such a ill...... As not only had i not used it, i dint even get any service......
I have no bill proof, no intimation in my mail or sms....... What right do they have to charge me for no service...? Even when they called I had informed them my present working address, but then there was no response...... Now after a few months delay they have again started calling me and pestering me and my personal life......

The whole TATA service is useless...Such things should be shut down..... I have heard their next approach is intimidating the customer with a legal notice..... I request the customer court to strongly condemn these moves.... Myself I am government servant working most hours a day for sick patients trying to save theri lives.....while these people just eat our head off continuously....They are a hazard to the society.....

Thanking you,

Dr stg222

Originally Posted by stg222

Hi,

I am a medical resident in a reputed hospital, staying 3000 miles away from home... Due to academic needs I had taken a TATA photon service 1 year ago.... Actually it was compelled on me by a TATA agent ( Saurabh) through another friend of mine. Because of a lack of provision of hostel facilities from my hospital I had to move in and out of places depending on rents and facilities. Not only did I not receive proper service, internet speed ( and even got cut off twice for 1year delay in payment in bills) , but even i had never received help from any customer care regarding queries or bill issues.... I have never seen such irresponsible professionals before... When i changed my residency I had requested them atleast 10 times to send bills to my new address, phone number or email id..... But they never did so for many months..... The only way i would be able to know my bill is wen they would call me up and say bill is due (or by going online to their site and search), which would be in the peak hours of my work.... My work warrants me to be in the hospital almost 18hours a day. Once my tata photon stopped working.....no service for almost a month... NOne of the customer cares helped me.... On visiting a nearby tata centre...they gave me option to call customer care again...... I suffered without internet service for 1 month, badly affecting my studies. There was also no calls from customer care for that month... Since i paid around 1200 per month (for nothing!) and they already had my caution deposit of 1000rs; i discarded the photon; and took a new service...After 2 months they are calling me to pay around (Rs 4000!!) ... I have no idea on what basis they came to such a ill...... As not only had i not used it, i dint even get any service......
I have no bill proof, no intimation in my mail or sms....... What right do they have to charge me for no service...? Even when they called I had informed them my present working address, but then there was no response...... Now after a few months delay they have again started calling me and pestering me and my personal life......

The whole TATA service is useless...Such things should be shut down..... I have heard their next approach is intimidating the customer with a legal notice..... I request the customer court to strongly condemn these moves.... Myself I am government servant working most hours a day for sick patients trying to save theri lives.....while these people just eat our head off continuously....They are a hazard to the society.....

Thanking you,

Dr stg222

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id and your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Docomo.

Dear Sir/Madam,

I procured a CDMA T-sim from cuttack on 19/01/2012 and topped it up by Rs.110. The same night i browsed the internet for about an hour (used the phone as modem) in my laptop and Rs. 75 was deducted from the main balance. The same night i topped it up again for Rs.350. The balance was Rs.385.09

On 20/01/2012 morning, I called up tata docomo customer care to enquire about the internet charges and data packs available. Upon receiving the required information, I came to know that the charges were as high as 10p/10KB. To this point its fine, i may have exhausted the above sum browsing on the default plan i.e 10p/10KB.
So then I subscribed to data pack of Rs.15 and 500 MB data free. I even got a confirmation that the data pack has been activated and i can browse for 500 MB free for next 3 days. OK. The balance at this moment was Rs.356.01. After Rs.15 was deducted, it was Rs.341.01.

Now i again connected to the internet on my mobile, checked my mail (on the mobile) and downloaded 3~4 MB of data from android market. And then to my very surprise my balance reduced to Rs.228 (at 18:15 hrs), I again checked my balance after couple of hours, the balance was Rs.202.21 (at 20:48 hrs). Now my point is why is my balance reducing even of I am not using anything (voice or data). I already have 500 MB in my account, so there should not be any deduction from my main balance.

I demand a prompt explanation and a breakup of my usage. Its just been 24 hours that I have activated the phone, and I have lost Rs. 257.79 (out of this only 9 paise has been used for voice, and Rs 257.7 for data).

I have high regards for tata docomo, but in just 1 day i have been disgusted with the way my balance is reducing, there is no transparency, its like day time robbery. Pls resolve the matter on priority and refund whatever amount unjustly deducted from my main balance.

FYI I am using an android handset Samsung Galaxy POP I559 and an OMH sim.

Originally Posted by subhendumoharana

Dear Sir/Madam,

I procured a CDMA T-sim from cuttack on 19/01/2012 and topped it up by Rs.110. The same night i browsed the internet for about an hour (used the phone as modem) in my laptop and Rs. 75 was deducted from the main balance. The same night i topped it up again for Rs.350. The balance was Rs.385.09

On 20/01/2012 morning, I called up tata docomo customer care to enquire about the internet charges and data packs available. Upon receiving the required information, I came to know that the charges were as high as 10p/10KB. To this point its fine, i may have exhausted the above sum browsing on the default plan i.e 10p/10KB.
So then I subscribed to data pack of Rs.15 and 500 MB data free. I even got a confirmation that the data pack has been activated and i can browse for 500 MB free for next 3 days. OK. The balance at this moment was Rs.356.01. After Rs.15 was deducted, it was Rs.341.01.

Now i again connected to the internet on my mobile, checked my mail (on the mobile) and downloaded 3~4 MB of data from android market. And then to my very surprise my balance reduced to Rs.228 (at 18:15 hrs), I again checked my balance after couple of hours, the balance was Rs.202.21 (at 20:48 hrs). Now my point is why is my balance reducing even of I am not using anything (voice or data). I already have 500 MB in my account, so there should not be any deduction from my main balance.

I demand a prompt explanation and a breakup of my usage. Its just been 24 hours that I have activated the phone, and I have lost Rs. 257.79 (out of this only 9 paise has been used for voice, and Rs 257.7 for data).

I have high regards for tata docomo, but in just 1 day i have been disgusted with the way my balance is reducing, there is no transparency, its like day time robbery. Pls resolve the matter on priority and refund whatever amount unjustly deducted from my main balance.

FYI I am using an android handset Samsung Galaxy POP I559 and an OMH sim.

Dear Mr. Subhendu Moharana,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Mobile connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.