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Billed even when phone is Dead for over 30 days

This is a discussion on Billed even when phone is Dead for over 30 days within the Internet Services forums, part of the Technology category; Hi, My phone is dead for over a month now ( With no response yet) but I have already recieved ...

  1. #1
    Unregistered Guest

    Question Billed even when phone is Dead for over 30 days

    Hi,

    My phone is dead for over a month now ( With no response yet) but I have already recieved my broadband bill of 829 rs/- (750+ unlimited).

    I have given n number of complaints:
    Docket number 0780
    Docket no. KRK/CO/2009/4838
    BSNL Comp # 13111330911220001
    BSNL Comp # 13111330911260011

    Do I need to pay the bill & also how much time does it take to rectify a connection issue?

    Please advice
    ChandraShekhar

  2. #2
    Unregistered Guest

    Thumbs down re;Billed even when phone is Dead for over 30 days

    Hi Again,

    I am still wondering if BSNL really bothers to solve customer issues.. the branch/exchange which I am refering to is Rama Murthy Nagar, Bangalore -36.

    As you could have guessed by now.. my phone issue is not resolved yet.

    Guess 45 days is really a long time to work on any issue.. hope u agree?

    Regards,
    Chandan

    .................................................. .................................................. ..................
    Hi,

    My phone is dead for over a month now ( With no response yet) but I have already recieved my broadband bill of 829 rs/- (750+ unlimited).

    I have given n number of complaints:
    Docket number 0780
    Docket no. KRK/CO/2009/4838
    BSNL Comp # 13111330911220001
    BSNL Comp # 13111330911260011

    Do I need to pay the bill & also how much time does it take to rectify a connection issue?

    Please advice
    ChandraShekhar

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