I have put a complain against disconnection of AirTel connection at Noida my rented home,on 09 November, 2009. But I was offered a new plan so I was agreed for that but till commited date it was not started so I put again a complain for disconnection in written. In reply I was again offered a new plan and after a lot of discussion I become agree for the new plan on 23 November, 2009. I was informed that my new plan as well as modem( Wi-Fi) will be installed within three days but that not happened. So, I remind him again on 27 November,2009 but again not happened till 28 November. So Today 29 November,2009, I informed The AirTel at customer care that if by 30 November,2009 they will take necessary action and I will be forced to move to court.I got reply that by evening I will get some response but again till 3.30pm i didn't get any response...
So how bad service Is AirTel. In future I never recommend any one for AirTel,Noida UP.
I want to move to Consumer Court ...please help me how and where .....

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,
Rakesh kumar
Airtel Customer Service Team