I am customer of ICICI bank having account number 694501501102. On 4th March 2014, I made one tranasction of Rs1498 but the transaction got failed. And on 11th I checked my account and found that the amount is not credited back in my account so I called ICICI customer care and asked them to file complaint against this. But they refused and told me that please wait till 12th and today on 12th i called again and asked them to file complaint and they are giving me the same excuse and when i told them to please transfer my call to the senior manager then they put my call on hold for 20 min and still no one pickup the call. Then finally I disconnected my call. I am fedup with ICICI. Now I will definately file cheating case against ICICI in cosumer court if my money will not credit back in my account in 2 working days. Also I want to close my salary account from ICICI. AXIS bank provide much good service to their customer.