Useful Information Customer Care Address Popular Judgments
FAQ Consumer Forum Reliance Karnataka Country Club Bajaj Allianz State Bank Of India
Court Fee Airtel Chandigarh Idea ICICI Lombord Andhra Bank
Where to file Complaint Vodafon Bengal Tata Indicom HDFC Standard Life HDFC Bank
Notice Sample Idea Uttarakhand Airtel IffcoTokio Icici Bank
First Appeal Consumer Forum BSNL Gujarat Reliance Metlife Punjab National Bank
Consumer Protection Act Nokia Rajasthan Vodafone SBI Life Insurance Bank Of India
RTI for Banks Micromax Assam Mobile Store Reliance General Insurance Canara Bank
Insurance Ombudsman Lava Uttar Pradesh MTNL New India Insurance Bank Of Baroda
Banking Ombudsman Karbonn Jharkhand Birla Sun Life National Insurance United India Insurance
How to start DND Sony Bihar LIC Oriental Insurance State Bank Mysore
Irctc TATA AIG India Bank


+ Submit Your Complaint
Results 1 to 2 of 2

Thread: HDFC Life - No Receipt for the Premium Payment

  1. #1
    krivan1 is offline Junior Member
    Join Date
    Mar 2012
    Posts
    4

    Default HDFC Life - No Receipt for the Premium Payment

    I have taken this policy # 14259669 last year and ran into following issues this year with the second premium payment.

    1. I have recd the premium payment request and it mentions the direct debit. I wanted a clarification on what it means of direct debit and raised service request through e-mail twice without a reply. Third time had to generate a complaint to get the reply. I did not know that I had to raise a complaint for asking any clarification and it would not be construed as service request.

    2. The payment was promptly debited from my account on due date which was 7th Mar'12. However no receipt (soft copy or hardcopy) was generated for next 8 days.

    3. I have written to customer service after 3 days upon the premium debit about the receipt generation. It assured me that within 24-48 hours, softcopy would be generated and shall be reflected when I log into its website. Even after more than 72 hours, no softcopy was generated.

    Your own written committment is not honoured and that breaches all trust levels. Needless to say, it do not inspire any confidence to have any future relationship.

  2. #2
    hitendra.gavand@yahoo.com Guest

    Default receipt not recd.

    My policy no.13937929 premium directly taken my S.B. A/c. No.0488100000530
    on dt.18/10/2013. But still your receipt not received up to date. Also every time
    you have send reminder, then you have send receipt. This is very serious matters.

    thanks.
    regards.
    Hitendra S. Gavand

+ Submit Your Complaint

Similar Threads

  1. Max New York Life doesn't give premium reciept after 1 week also.
    By Rjain in forum Other Product and Services
    Replies: 7
    Last Post: 02-13-2013, 08:26 AM
  2. non receipt of gift as per the payment receipt
    By Unregistered in forum Others Products/service
    Replies: 0
    Last Post: 03-29-2011, 07:27 PM
  3. Replies: 0
    Last Post: 03-21-2011, 06:08 PM
  4. Clarification of premium payment
    By AOC`DEPOT@YAHOO.CO.IN in forum Product And Services
    Replies: 0
    Last Post: 09-16-2010, 03:49 PM
  5. LIC insurance disparity in premium payment
    By pawan sheel in forum Fridge
    Replies: 0
    Last Post: 02-05-2010, 12:58 PM

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •