Dear Sir,

I have taken a Unit linked Young Star policy from HDFC Standard Life Insurance on 6-11-2006 with a lock in period of 3 years. I have opted for auto debit facility from my saving account for paying the premium amount annually on 16th Nov.

Now since I was in dire need of money for making payment to the property dealer for booking a flat, I have surrendered the policy at HDFC-Life Sector-14, Gurgaon branch on 12th Nov 2011 with a request that I need a money urgently if the money can be settled in a weeks time and I was given a assurance from Mr Luv Kush Gupta (Ops- Manager at HDFC-Gurgaon) that the amount will be credited into the benefeciary account in 4-5 working days.

On 16th Nov I came to know that another Rs 50,000/- got debited from my saving account on 16th Nov as the bank missed to de-register the facility after I surrendered the policy. Now I am regularly visiting the HDFC-Branch and have submitted the complaints but till date no action has been taken by the bank in refunding the extra amount debitted and nor they have settled the policy amount.

I have missed the opportunity of buying a flat as I could not deposit the initial booking amount as per the commited date which has resulted into mental agony and ill health as I am feeling that my hard earned money got lost and is of no use.

Need your immediate support in getting my money back with interest and reimbursement on account of mental harassement I had undergone these days.

Mu Policy Number is 10772227 in the name of VINAY KUMAR GUPTA with HDFC-Standard Life Insurance Sector-14 Gurgaon.
My contact number is 9899233130.