Hello,
Thanks for contacting us, we need some information so that we will guide you accordingly , Kindly share your and the Highland Holiday Homes full contact details, bill details, and the complaint nos. (if any).
Regards,
Admin
This is a discussion on Cheated by Highland Holiday Homes Pvt Ltd within the Hotels forums, part of the Food And Drink category; Dear Sir / Madam, I have been cheated by the people of Higland Holidays at Raheja Arcade Koramangala Bangalore. 1. ...
Dear Sir / Madam,
I have been cheated by the people of Higland Holidays at Raheja Arcade Koramangala Bangalore.
1. They have promised me a Gold card membership
2. I was promised that I can convert the membership amount of Rs 18000 into 1 yrs EMI without any additional interest & if any interest would get charged that would be taken care off by highland holidays.
3. I was promised that if I want to travel I can just inform highland homes customer service centre just a day before I leave.
4. I was told that you have tie up with Golden Palms resort at Bangalore but no such details are available in your website.
5. They have also confirmed that I can rent my holiday from the 1 year itself.
6. I was also told that I can take 6 members family / friends along with me to any place / resort…..but I was charged when I went to Gold Coin Resort at Bangalore…..only 1 entry was allowed on the card.
7. They promised me that I would get 4 such cards.
I had put forth my grievances thru mail to Ms Uma & your regional office at Manipal centre Bangalore. I also visited your sales office at Raheja Arcade where I had taken the membership……but nothing has been materialized.
I am HIGHLY Disappointed by their office both at Bangalore & Mumbai, there customer care people don’t know how to talk to customers properly. Ms Gayathri senior officer Mumbai was very rude & did not give me any information, when asked the managers number she refused very bluntly.
I have mailed 4 letters earlier regarding the issue. Please help cancel the membership & refund the full amount back along with the interest.
Kindly help me to take it forward.
Thanks & Regards
Vishal
Hello,
Thanks for contacting us, we need some information so that we will guide you accordingly , Kindly share your and the Highland Holiday Homes full contact details, bill details, and the complaint nos. (if any).
Regards,
Admin
Dear Sir,
My contact details are as below.
Name : Vishal Agarwal
Address : Pyramid Arcade, Flat # 301, 19th cross, Ayodhya nagar, J P Nagar 5th phase, Bangalore - 560078. ph no 9886039967
Details for Highland Holiday Homes Pvt ltd
Bangalore address : Manipal Centre, S 523 South block # 47, Dickenson road, Bangalore - 560042, ph no 080 - 25321012, 25321265
Cheenai address : Cisons Complex, 150 monteith road,5th floor, Egmore, Chennai - 600008, ph nos : 044 - 28554812, 28588550
Mumbai ph nos : 022- 26496714, 26496710.
My membership no is : HC - 03-488/B
Type : HCM - 3
Kindly help me pls.
Regards
Vishal
Last edited by Vishal Agarwal; 03-18-2009 at 12:09 PM.
Hello,
Any e-mail address ?
Regards,
Admin,
** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **
Dear Sir,
I only have the general emial id : That is
highlandhomes@eth.net
their toll free no is : 1800 22 1313.
Regards
Vishal
Your email ID ?
Regards,
Admin,
** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **
My official mail id : Vishal.Agarwal@indecommglobal.com
pesonal mail id : Vishal_Agarwal@live.com
Regards
Vishal
Dear Sir,
I have received a call from Ayesha on 18-03-09 from their bangalore office, when i was trying to explain my greviences she was only arguing & trying to defent herself & her company. She was not ready to listen to what i had to say.
Finally i put a mail with all the issues to there bangalore office mail id : highlandblr@yahoo.com.
But instead of replying back to my queries she has sent me around 12 mails which are all irrevelant & not required.
Kindly advice.
Regards
Vishal
Hello,
Mail your complaint to the parent company and mention all the issue and what solution you want with in a mentioned time, kindly cc to admin@consumercourt.in
Regards,
Admin,
** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **
Dear Sir,
As per your advice i had mailed my complaints to the parent company on 20-03-09marking a cc to admin@consumercourt.in, but we still havent received any evert from them.
Kindly advice.
Regards
Vishal
Hello,
Thanks for contacting us again, our objective is to inform the parent company and if the company will not respond us then these e-mails will support our case.
Regards,
Admin,
** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **
Dear Sir,
Kindly advice our next course of action,
1. should i re forwrad the mail again,
2. will i get my money back!!!
Regards
Vishal
I got conned by Highland Holiday Homes. Kindly advise the next steps.
Hi,
With Profound agony and pain I am not left with any option to go against in
the consumer forum/District consumer court.
My concern is elicitated below.
I took a membership with Highland holiday in Oct/Nov Last year and was given
by Mr. Eldon in your noida office. I paid 15000 INR for 3 years. I gave my
delhi address for all further communication. Elden Promised me to send my
membership card and other papers in 1 week's time. It's been almost an year
i have not got a single paper or any communication from your end. I tried
calling your delhi numbers either no body picks up or some lady picks up
saying its not holiday homes number. Once I got ur number from your web
site/ Discussion forum I called ur delhi office and i asked for my
membership card that lady said she will call me back in 1/2 an hour with
the status. No call received till evening. I called in the evening and
she said she has no updates.
Already fed up with this circumstance i called ur chennai Corporate office
they told me to contact branch offfice. The main problem arose yesterday
when i got a call from ur delhi office for more money. I said u have not
sent me any documents for prevous payments then we have had some hot
conversation. I said I want to talk to ur branch manager. The lady, while
handing over the phone to branch manager(Neha I guess) says he is abusing
me. Then manager comes with some 7th heaven attitude.and statrs treating me
in such a bad manner. I said if u can't deal we may have to settle in court.
She called me "BASTARD" over the phone and said I live in alakhnanda in
delhi she will pull me in court.
Is this how you treat your members. Frustated with situation, I called ur
head office in chennai and talked to manager(Some lady) there. I asked her
that i want an apology from ur delhi branch. she assured me that i will get
a call. I talked to her for around 20 minutes from delhi explaning her whole
situation. After assurance i got a call from delhi office, Instead of sorry
she was asking me for my mail ID in the same threating tone. I said i will
talk to ur director and will definitely reuest him to get you fired from
your job.
I told her be courteous I am also a business man and my dad holds a position
in Govt. of Uttaranchal as state minister with revenue deptt. she said I am
from highland holiday home and we know prime minister . I tried your chennai
office number 10 times since morning and no body is picking up the phone. I
am feeling cheated and abused as well now.
I don't know who will read this mail but if it goes to some higher
authorities please give me a courtesy call and take some action against this
lady in ur delhi office. I am still awaiting your response. I don't wanna
mess up things but this delhi branch lady has to apologise to me else I am
not left with any options. Please feel free to contact me
my name is Manoj Dangwal
Fathers name: Sh. Puran Singh Dangwal
Ex Minister Govt of Uttrakhand
Revenue Deptt.
My contact number is :+919999027677
Awaiting your response.
Regards,
Manoj Dangwal