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Thread: Cheated by Highland Holiday Homes Pvt Ltd

  1. #1
    Vishal Agarwal is offline Junior Member
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    Default Cheated by Highland Holiday Homes Pvt Ltd

    Dear Sir / Madam,

    I have been cheated by the people of Higland Holidays at Raheja Arcade Koramangala Bangalore.

    1. They have promised me a Gold card membership
    2. I was promised that I can convert the membership amount of Rs 18000 into 1 yrs EMI without any additional interest & if any interest would get charged that would be taken care off by highland holidays.
    3. I was promised that if I want to travel I can just inform highland homes customer service centre just a day before I leave.
    4. I was told that you have tie up with Golden Palms resort at Bangalore but no such details are available in your website.
    5. They have also confirmed that I can rent my holiday from the 1 year itself.
    6. I was also told that I can take 6 members family / friends along with me to any place / resort…..but I was charged when I went to Gold Coin Resort at Bangalore…..only 1 entry was allowed on the card.
    7. They promised me that I would get 4 such cards.


    I had put forth my grievances thru mail to Ms Uma & your regional office at Manipal centre Bangalore. I also visited your sales office at Raheja Arcade where I had taken the membership……but nothing has been materialized.

    I am HIGHLY Disappointed by their office both at Bangalore & Mumbai, there customer care people don’t know how to talk to customers properly. Ms Gayathri senior officer Mumbai was very rude & did not give me any information, when asked the managers number she refused very bluntly.

    I have mailed 4 letters earlier regarding the issue. Please help cancel the membership & refund the full amount back along with the interest.

    Kindly help me to take it forward.

    Thanks & Regards
    Vishal

  2. #2
    admin is offline Administrator
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    Default

    Hello,

    Thanks for contacting us, we need some information so that we will guide you accordingly , Kindly share your and the Highland Holiday Homes full contact details, bill details, and the complaint nos. (if any).

    Regards,

    Admin

  3. #3
    Vishal Agarwal is offline Junior Member
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    Default

    Dear Sir,

    My contact details are as below.
    Name : Vishal Agarwal
    Address : Pyramid Arcade, Flat # 301, 19th cross, Ayodhya nagar, J P Nagar 5th phase, Bangalore - 560078. ph no 9886039967

    Details for Highland Holiday Homes Pvt ltd
    Bangalore address : Manipal Centre, S 523 South block # 47, Dickenson road, Bangalore - 560042, ph no 080 - 25321012, 25321265

    Cheenai address : Cisons Complex, 150 monteith road,5th floor, Egmore, Chennai - 600008, ph nos : 044 - 28554812, 28588550

    Mumbai ph nos : 022- 26496714, 26496710.

    My membership no is : HC - 03-488/B
    Type : HCM - 3

    Kindly help me pls.

    Regards
    Vishal
    Last edited by Vishal Agarwal; 03-18-2009 at 11:09 AM.

  4. #4
    admin is offline Administrator
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    Default

    Hello,

    Any e-mail address ?
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  5. #5
    Vishal Agarwal is offline Junior Member
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    Default

    Dear Sir,

    I only have the general emial id : That is
    highlandhomes@eth.net

    their toll free no is : 1800 22 1313.

    Regards
    Vishal

  6. #6
    admin is offline Administrator
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    Default

    Your email ID ?
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  7. #7
    Vishal Agarwal is offline Junior Member
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    Default

    My official mail id : Vishal.Agarwal@indecommglobal.com
    pesonal mail id : Vishal_Agarwal@live.com

    Regards
    Vishal

  8. #8
    Vishal Agarwal is offline Junior Member
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    Default

    Dear Sir,

    I have received a call from Ayesha on 18-03-09 from their bangalore office, when i was trying to explain my greviences she was only arguing & trying to defent herself & her company. She was not ready to listen to what i had to say.
    Finally i put a mail with all the issues to there bangalore office mail id : highlandblr@yahoo.com.

    But instead of replying back to my queries she has sent me around 12 mails which are all irrevelant & not required.

    Kindly advice.

    Regards
    Vishal

  9. #9
    admin is offline Administrator
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    Default

    Hello,

    Mail your complaint to the parent company and mention all the issue and what solution you want with in a mentioned time, kindly cc to admin@consumercourt.in
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  10. #10
    Vishal Agarwal is offline Junior Member
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    Default

    Dear Sir,

    As per your advice i had mailed my complaints to the parent company on 20-03-09marking a cc to admin@consumercourt.in, but we still havent received any evert from them.

    Kindly advice.

    Regards
    Vishal

  11. #11
    admin is offline Administrator
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    Default

    Hello,

    Thanks for contacting us again, our objective is to inform the parent company and if the company will not respond us then these e-mails will support our case.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  12. #12
    Vishal Agarwal is offline Junior Member
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    Default

    Dear Sir,

    Kindly advice our next course of action,
    1. should i re forwrad the mail again,
    2. will i get my money back!!!

    Regards
    Vishal

  13. #13
    Rahul B Guest

    Default complent

    Don't understand why consumer court is not replying for this. As so many people can be cheated by such companies and this dealy will responsible for it.

    Quote Originally Posted by Vishal Agarwal View Post
    Dear All,

    It has been more than a month since i have logged my complaint against Highland Holiday Homes, but have not heard any response from them nor from the consumer court's side.

    Kindly confirm as there are many people who wants to complaint against them.

    My new contact # 09769154379.

    Regards
    Vishal

  14. #14
    Unregistered Guest

    Default Highland Holiday cheating

    I got conned by Highland Holiday Homes. Kindly advise the next steps.

  15. #15
    manoj.dangwal Guest

    Default Highland holiday

    Hi,

    With Profound agony and pain I am not left with any option to go against in
    the consumer forum/District consumer court.

    My concern is elicitated below.

    I took a membership with Highland holiday in Oct/Nov Last year and was given
    by Mr. Eldon in your noida office. I paid 15000 INR for 3 years. I gave my
    delhi address for all further communication. Elden Promised me to send my
    membership card and other papers in 1 week's time. It's been almost an year
    i have not got a single paper or any communication from your end. I tried
    calling your delhi numbers either no body picks up or some lady picks up
    saying its not holiday homes number. Once I got ur number from your web
    site/ Discussion forum I called ur delhi office and i asked for my
    membership card that lady said she will call me back in 1/2 an hour with
    the status. No call received till evening. I called in the evening and
    she said she has no updates.

    Already fed up with this circumstance i called ur chennai Corporate office
    they told me to contact branch offfice. The main problem arose yesterday
    when i got a call from ur delhi office for more money. I said u have not
    sent me any documents for prevous payments then we have had some hot
    conversation. I said I want to talk to ur branch manager. The lady, while
    handing over the phone to branch manager(Neha I guess) says he is abusing
    me. Then manager comes with some 7th heaven attitude.and statrs treating me
    in such a bad manner. I said if u can't deal we may have to settle in court.
    She called me "BASTARD" over the phone and said I live in alakhnanda in
    delhi she will pull me in court.

    Is this how you treat your members. Frustated with situation, I called ur
    head office in chennai and talked to manager(Some lady) there. I asked her
    that i want an apology from ur delhi branch. she assured me that i will get
    a call. I talked to her for around 20 minutes from delhi explaning her whole
    situation. After assurance i got a call from delhi office, Instead of sorry
    she was asking me for my mail ID in the same threating tone. I said i will
    talk to ur director and will definitely reuest him to get you fired from
    your job.

    I told her be courteous I am also a business man and my dad holds a position
    in Govt. of Uttaranchal as state minister with revenue deptt. she said I am
    from highland holiday home and we know prime minister . I tried your chennai
    office number 10 times since morning and no body is picking up the phone. I
    am feeling cheated and abused as well now.

    I don't know who will read this mail but if it goes to some higher
    authorities please give me a courtesy call and take some action against this
    lady in ur delhi office. I am still awaiting your response. I don't wanna
    mess up things but this delhi branch lady has to apologise to me else I am
    not left with any options. Please feel free to contact me

    my name is Manoj Dangwal
    Fathers name: Sh. Puran Singh Dangwal
    Ex Minister Govt of Uttrakhand
    Revenue Deptt.

    My contact number is :+919999027677

    Awaiting your response.

    Regards,
    Manoj Dangwal

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