The most pathetic webhosters:

1. They state 99.99% server uptime, but it is daily down for atleast 2 hours
2. After you submit your ticket, there will be no response to it unless you even call and speak to the support person. There are 3 support people whose english is very very poor. But even after you speak, the response time is normally after 48 hours which eventually sucks.
3. There are 3 contact numbers for support, they are 99.99% busy. It is normally a pain on ass to contact them.

Since yesturday my website is down and I am trying to contact them via phone, email, tickets like mad but to my surprise there is no response at all. No one is lifting the calls neither responding by mails. The company is at bangalore and I reside at Mumbai. Now I want to get the authorization code to move my website to a new web host company. Kindly suggest me the quickest way to get it. I am already very angry with this provider. Also, please suggest me some good web hosters.

Thank you very much!