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Complaint against Fortis Hospital, NIT , Faridabad

This is a discussion on Complaint against Fortis Hospital, NIT , Faridabad within the Hospital forums, part of the Medical category; Respected Sir, My sister got hospitalized at Fortis Hospital, NIT , Faridabad on 25th August 2011 due to a minor ...

  1. #1
    Kamini Rawat is offline Junior Member
    Join Date
    Aug 2011
    Posts
    1

    Default Complaint against Fortis Hospital, NIT , Faridabad

    Respected Sir,

    My sister got hospitalized at Fortis Hospital, NIT , Faridabad on 25th August 2011 due to a minor accident at our home where she fall from the stair case when she was getting down. She was advised by the Senior Doctor of Orthopedics that she has to gone through a surgery at her right elbow which will require some plates to be put in as her elbow bone was displaced.

    Following his advise we went to the patient Councillor where the lady gave me the full expenses details about the surgery cost & the plates which will be
    placed at the elbow .The total amount given was around Rs.83,000 with the miscellaneous expenses of Rs. 6000.In that form they mentioned that the plates they will be using would be of Rs.40,000. As every person look after his budget , so we got ready to go with it.

    surgery happened & when the tome approaches for payment they give me the whooping bill of Rs.1,13,000 which I never expected.

    They increase the cost of the plates used in surgery to Rs.72,000 from
    Rs.40,000 which was not acceptable at all.

    And they never told us all this before hand . We faced harassment at the cost of shelling our much more than we expected from our pocket.

    I want you to look into the matter & guide me for further actions , as I don't want that any person should not go through the agony & pain which we faced . Even I went to the Senior Administrator , but he refuse to lend ear to my plight,.

    Understand , If any person will go to some hospital for any surgery first he will enquire about the cost , than only he will think about the treatment if it is under his budget or not.As every person is not rich .

    I hope you will understand my situation & will guide me further , as I want to recover my extra cost which they take from me . It is a hard money & i don't want it to let it go like this.

    Looking forward to hear from you soon.

    Thanks

    Kamini Rawat

  2. #2
    poojadhngr is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default

    Respected Sir,

    We took our sister to Escorts Faridabad OPD because she was feeling weakness. Thay admitted her and diagnosed Anemia. It was first time we came to know that she is suffering from this desease. At the first day my mother said that we are not in a position to pay above 10-15K...Escorts staff said that mediclaim will work. Thay submitted paper to Raksha TPA and 19K was approved as a priliminery amount. On 6th we said to discharge our patient when out bill was 22K but they did not do. Even after 6th no treatment was given to her. Only they were waiting for the test report which test was done on 5th....till 9th they dont have the report. Patient can come and collect the reports later if they are not in a possition to pay th hospital bill. But they are making money.....While provided final report to TPA, i dont know what they written that our mediclaim was denied...Bill amount is 32K...I went to hospital on sunday and nobody senior was there except assistant of Dr. Sanjeev Kapoor...I went to her room and she was sleeping...It was she who provided wrong comment to TPA that we dont have any previous records. If desease was diagnosed first time then how do we have previous record. Nobody was there to listen then why they discharge a patient on sunday if no staff is available....


    Please help me .....We are not in a position to pay this amount....

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