Today around 11.45 a.m. I have tried through hospital land line number for an appointment with Dr. B. Bandhapadhya , in respect of a patient ( small baby ) resides at Berhampore W.B. I have tried seven times over land line number ( number is 24364000 ), out of seven times four times when I push number 2 for appointment of doctors as directed over phone, some lady operator picked up and advise me to hold the line. After holding more than 5 minutes, till there is no response , and the line had been disconnected automatically. on Seventh times I had been able to talk one lady assistance, when I have asked her name she replied that her name is Aditi , and she helped me to get we connected with the secretary of Dr. Bandhapadhya , and I am able to get an appointment.
It is very unfortunate , hospital like you should not have this type of communication problem. for any emergency it will be very difficult to people to get in touch with your hospital. Hope you will be look into it.