Kind Attention All: We also had similar very bad experience with Riddhi Vinayak Critical & Cardiac Care Hospital, Malad West. Dr. Venkat Goyal who runs this hospital never keep latest update of the serious condition patients once the patient is admitted. ICU ward assistant doctors Dr. Sujata, Dr. Geeta and Dr. Venkat himself are misleading patient's relatives about the patient condition, treatment and billing. There is absolutely no coordination between Doctors, Nurses, Accounts dept. and other staff. Hospital treatment (hidden) charges are very high compared to Mumbai's some top hospitals Hinduja, Leelavati, Jaslok, Kokilaben Ambani, Bombay Hospital etc. A hug amount is being paid to private doctors and Nursing homes who recommend Riddhi Vinayak Hospital to the patient relatives. There is no proper seating & sleeping arrangements for patient relatives. Housekeeping is poor. Only one common toilet is available for patient relatives that too very filthy. If you have a car you will not be allowed to park it near hospital premises even though space is available. Hospital security staff is very arrogant. In such condition are you ready to admit your dear ones in Riddhi Vinayak Critical & Cardiac Care Hospital, Malad?

[QUOTE=Unregistered;125959]Kind Attention All: We also had similar very bad experience with Riddhi Vinayak Critical & Cardiac Care Hospital, Malad West. Dr. Venkat Goyal and his brother who runs the hospital first of all charges so heftily it makes Lilavati Hospital bills look better. They are totally against cashless even though they advertise. For them a patients life is worth only money bags. Unfortunately I lost my grandfathers life. But the torture that we were put through with was literally unbearing with. Looks like the doctors of today has turned their profession as a hangman instead of God. He literally made us believe that whatever he is doing would save the life of the patient and in the end we lost our dear one. There were people who literally advised us against going to the hospital but we had little choice as my Grandfather faced a massive heart attack at Malad and that was the hospital which was close by. We were supposed to take him to Cumballa Hill Hospital which was stark better that this hospital. This hospital makes begging and stealing looks a far better profession. I advice to anybody and everybody in Mumbai to stay away from this hospital as I would hate to believe that this hospital is doing any service to its patients.

[QUOTE=Unregistered;125959]Kind Attention All: We also had a very bad experience with Riddhi Vinayak Critical & Cardiac Care Hospital, Malad West. Dr. Venkat Goyal and his brother who runs the hospital first of all charges so heftily it makes Lilavati Hospital bills look better. They are totally against cashless even though they advertise. For them a patients life is worth only money bags. Unfortunately I lost my grandfathers life. But the torture that we were put through with was literally unbearing with. Looks like the doctors of today has turned their profession as a hangman instead of God. He literally made us believe that whatever he is doing would save the life of the patient and in the end we lost our dear one. There were people who literally advised us against going to the hospital but we had little choice as my Grandfather faced a massive heart attack at Malad and that was the hospital which was close by. We were supposed to take him to Cumballa Hill Hospital which was stark better that this hospital. This hospital makes begging and stealing looks a far better profession. I advice to anybody and everybody in Mumbai to stay away from this hospital as I would hate to believe that this hospital is doing any service to its patients.
The doctors were extremely unprofessional in their conduct and unethical as well. Hate this hospital forever. They bring the name that they are carrying to disrepute. Would not believe if they can save even a single life in this world. Dont think they are techincally qualified to do so. They ordered medicines worth more than 1.5 lacs and returned only 5000 worth of medicines. It surprises me where did the medicines go if my Grandfather could not even survive half a day. Suprised what a thermometer was used for a cardiac patient and worst where did it go?
They told us that they have to do angio plasty we still dont know if the ball used was imported or indian as it was not shown.

had a very bad experience where my grandfather was admittd due to a severe heart attack..........actually he was taken to a nursing home in kandivli where they recommended this hospital ...nd as my grandfather was critical we thought lets go ...bt a nurse in dat nursing home told us k dnt tke him 2 dt hospital cz its vry bad nd dey only want 2 earn money...so v decided 2 take him 2 cumbala hill where he ws admittd 11 months back for a angioplasty in a cardiac ambulance...but while crossing goregaon he agn gt a major attck in d ambulance so dis ws d nearest hospital they cud reach .......whn v reachd their d doctor 2k him inside nd his wife was councillng my dad nd uncle abt d money nd all....they chargd us 4 hrs ka 6 nd a half lacs...it ws insane cz v wer ready 2 spend lukn at my grandpa nd dey 2k our advantage nd jst robbed us...though my grandpa had already died in d ambulance dey put him on ventilator nd did angioplasty on almost a deadbody...it ws very bad experience for all of us ............nd v want 2 warn u DAT AVOID GOING 2 RIDDHIVINAYAK HOSPITAL

Recently my in-laws had very bad experience with Dr. Venkat Goyal.... Then when just googled his name the first link was all these complaints against him.... I was so wrong on his part to not even talk to patient for 5 mins... neither he bother to get good history of the patient or he did any clinical examination, and he charged them Rs. 700 for doing nothing... Then he ordered a 2D echo and colour doppler tests as well as stress test without even going through patients file in detail. I am a doctor myself... and can understand the importance of these tests... But his way of not using his own brains is ridiculous... I can understand if he orders these tests after going through patients previous records in detail and after thoroughly.... This is just all about making money.... I would not recommend this guy to anyone ever and we should spread the word otherwise these kind of nuts will keep doing this kind of wrong practice.

My recent trip to the Brookefield Hospital for my Child has led me to write this letter because of the level of disrespect, poor customer service and scant regard for parents/guardians seeking medical assistance for their children.
It is also very embarrassing to see how the medical practitioners of Brookefield hospital dealt with patients.
My experience let me think about the type of medical practitioners rendering assistance to the young and vulnerable in the Brookefield Hospital.
Doctor of Brookefield Hospital have no love, very rude and disrespectful specially Dr Pradeep.
I believe medical personnel like Dr Pradeep should be trained with the basic customer-service skills and his medical credentials should be checked.
Don’t go to this hospital for any emergency. Since they have the most incapable staff for your service; especially for emergencies the wait time might cost your life!!!