Hi,
I am Vaibhav Gupta.

This is with reference to LIC HFL file no: 240245. I had applied for the home loan of Rs.20,00,000 almost four month ago (loan sanction date 12/11/2010), for the apartment flat I purchased in
Ajnara Homes 121, Housing Project, Noida (U.P.).

I applied for this home loan in LIC Housing Finance Limited, Delhi, Nehru Place Branch, and LIC HFL agent Mr. Sumit Singh was the contact person to me on behalf of LIC HFL.

I applied for this home loan in 1st week of November’2010 and got sanction on 12th – Nov-2010, but now LIC HFL is saying to get the disbursement I have to renew my sanction, and after this renewal I would not be able to avail the LIC HFL scheme of Fixed Interest Rates for 5 years @ 9.25 % p.a., and the current new interest rates will be applicable on my home loan after this renewal.

While dealing with LIC HFL, I paid Rs.11030 as processing fee (they don’t even provided the receipt of this paid amount) I can justify this amount by providing my bank statement and cheque number, I gave them.

I paid first cheque of Rs.5515 at the time of application submission and the second cheque of Rs.5515 I paid for the disbursement of my home loan. LIC HFL is saying that your file got cancelled due to delay in processing, but if the file got delayed then why did they enchased the cheque I submitted for the disbursement. This is clear case of cheat from a LIC HFL.

Below are points which elaborate on the unfit practices from LIC HFL due to which my loan file got delayed:

1. Mr Sumit Singh (LIC HFL agent) did not communicate the proper processes and procedure to get disbursement; even he did not bother to inform me about my sanction approval letter until I asked him for the disbursement. When ever I asked him about the status of my file he always told me that your file has been forwarded and he will let me know as soon as the status will change.

2. When I got a copy of Sanction letter, I found that the name of my father (my father is Co-applicant for this loan) was mentioned wrong and for this correction LIC HFL asked me to submit a copy of PAN card of my father again. I don’t know after full verification from LIC HFL how this mistake it is possible. Anyhow this correction took 2 weeks.

3. Then one month before the expiry date Mr. Sumit Singh ask me to change my property payment plan because LIC HFL was not approving my disbursement with my current payment plan. He said that LIC Back office is not giving approval for disbursement on my existing payment plan. Any how I changed it on priority basis.

4. After completing all the documentation and signature verification work my file got forwarded to LIC HFL Back office on 4th / Feb/ 2011. But they returned it due to missing signature of branch manger LIC HFL Nehru Place Branch Mr. Rahul Khare and my father’s signature mismatch; and because Mr. Sumit was on leave from 8th – 12th Feb 2011 he told me about this when he came back.

5. The expiry date for my sanction was 12th- Feb-2011, but the second cheque of processing Rs.5515 (Cheque #334839 bank ICICI), got debited from my account on 12th/Feb/2011, that means my file got processed before expiry date i.e. 12th/Feb/2011.

They are not considering the delays due to there own unfit processes and rejecting my file by saying that I delayed in the process. And even they are not providing the reason for cancelation in written form.
Also after several follow ups with Mr. Sumit he returned my all the original document but did not returned the Blank/Cancelled Cheques and Tripartite Agreement.

I have withdrawal my application and want to claim for the processing fee (i.e. RS. 11030), I paid to LIC HFL.

Please help me get back my hard earned money.

If any one knows the process of filing complaint for the cheat LIC HFL done with me then please tell me.

My Email ID is. vaibhav.057@gmail.com
Ph. No. 9999176519