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ICICI Bank lost orginal documents of property

This is a discussion on ICICI Bank lost orginal documents of property within the Home Loan forums, part of the Loan category; Hello Sir, I have taken loan from ICICI bank and closed it 5 months bank. They are not yet given ...

  1. #1
    Unregistered Guest

    Angry ICICI Bank lost orginal documents of property

    Hello Sir,
    I have taken loan from ICICI bank and closed it 5 months bank. They are not yet given my orginal documents.
    ICICI bank lost my orginal documnets and now they are saying they can't do anything. Duplicate can be created.
    They given duplicate documnet on paper which not readable
    1. Paper is half balck
    2. If gpo for 10 paise xerox, imagine the condition of the xerox. It is like that.
    3. they published in newspaper that they lost document through some agency, no where ICICI bank name is mentioned.

    They are not taking care of our documents and they are Irresponsible. Even if you ask the manager, anytime they take loan from their bbank tehy say NO !!!. They cheat the customer with high interset during middle of the loan and you pay only interset component.

    What kind of action I can take aganist this bank. Please guide me.

    regards,
    Swamy

  2. #2
    ICICI Bank Care is offline Senior Member
    Join Date
    Sep 2009
    Posts
    1,279

    Default

    Hi Swamy,

    We are sorry to hear about your experience.We have made a note of your complaint. Please write to us with your contact details at care@icicibank.com and we will get in touch with you in order to address the issue. Kindly refer "980942" in the subject line.

    Regards,
    ICICI Bank Customer Service Team.

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