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Sbi home loan complaint

This is a discussion on Sbi home loan complaint within the Home Loan forums, part of the Loan category; Hello I need an urgent help regarding the free personal accident cover that SBI gives with its Home Loan. My ...

  1. #46
    Unregistered Guest

    Default URGENT- Help required regarding SBI Home Loan Free Accident Cover

    Hello

    I need an urgent help regarding the free personal accident cover that SBI gives with its Home Loan.

    My brother had applied for SBI Home Loan to buy a flat. The flat was in joint name of my brother and my mother. My mother had given her share in the property by providing the initial down-payment t the builder directly. My brother took a loan of 25 Lacs from SBI and had provided only his income related documents. At the time of taking the loan the bank had told us that as my mother is a co-owner of the property it is important that she also signs the loan agreement as a co-borrower, so that the property papers can be kept with the bank without any issue.

    Unfortunately, my brother passed away few months back in a road accident. We claimed the above said Accident insurance and were given only 50% of the outstanding loan amount on the basis that the account was jointly held by my mother as well. My mother is a housewife with no income of her own and was entirely dependent on my brother.

    We want to file a complaint against the bank for misguiding us in this case. They did not tell us that my mom had the option of becoming a guarantor for the loan and it was not necessary to be a co-borrower.

    1) My mom did not need the loan as she had already paid her share in the property to the builder. she had to become a co-borrower on the insistence of the bank.
    2) The bank does not have any document showcasing my mother's ability to pay-back the loan. Even the loan eligibility was calculated only based on my brother's income.
    3) At the time of explaining the terms and conditions of the loan, my mother had asked a specific question related to this insurance and she was told that as my brother is the only earning member only he is insured as per the insurance policy and not my mother. This is clearly a wrong information given.

    Need your guidance to understand how to proceed with this case? Should we go to Banking Ombudsman or Consumer forum?

    Please reply ASAP.Its really urgent

    Thanks in advance
    Monika

  2. #47
    Tony Joseph Guest

    Default SBI Loan Agent asks many third party cheques

    Hi,

    My name is Tony Joseph. I went to SBI Sarjapur branch Bangalore for my loan transfer from RBS. Loan agent (Deepti) told me, your total cost for transfer would be around 6K. And she also said SBI is doing most of its loan processing through third party services. Then she asked cheques favour of Pandrinath of Rs 3K and 1K for proce valuation of my flat and wood works. Pandrinath never had come to my place. Deepti also taken cheque of amount 1.5 favour AVS Nirmala for legal valuation of documents. Deepti also collected a cheque of amount 1k favour of Uma N for document authorizing. All these with SBI processing free and free for documenation went around 12K for me for my loan transfer.

    Please let me know whether all these third party payments are as per the normal loan procedure, else please let me there is there anything I could do to get my money back.

    Thanks
    Tony

  3. #48
    mandip1 is offline Junior Member
    Join Date
    May 2011
    Posts
    2

    Default

    Hello Mr Chandak, you should not have spent so much money on any new customer until you are sure that the customer would be at your side to take your services..

  4. #49
    Unregistered Guest

    Default Anyone Listening?

    Does anyone from SBI take action for all these complaint?? Is anyone from SBI higher authorities atleast listening to our complaints?

  5. #50
    Unregistered Guest

    Default complane for loan

    shivendra singh
    dear sir
    i want to education loan beacuse i am student of mba i am parsuing mba from lucknow university so i paid fee in the college but some problem in the way of loan sir manager is not provide me lone sir plz help me sir all docoment is right and all docoment is avilable in this time he is not provide me loan



    shivendra singh
    student of mba

  6. #51
    Unregistered Guest

    Angry SBI Homeloan

    Dear
    Sir.
    Date: 29th OCT’11

    My Name is Manish Kumra Gupta I had taken Home loan from SBI bhopal nehru nagar branch ( acc No 63036014232 ). in 17 nov 2008 of rs 17,95000 (include 44,570 rs for sbi life insurance ).

    Today i got letter fron sbi ( RACPC Asst General Manager ) that you have to pay 21, 382 rs additional for premium of comprehensive insurance of flat / house against fire , flood & earth quake , how they can force me to buy any insurnace .

    Please help me what i have to do..

    Regards
    Manish
    9303476113

  7. #52
    Deepak Subhash Jain is offline Junior Member
    Join Date
    Nov 2011
    Posts
    1

    Default Original alloatment letter mising by the Sale/RACP

    Dear Team,

    I have applied the HL in the name of Deepak Jain & Manju Jain from Lucknow Aliganj Br through marketing team Mrs Smiriti Malviya . My father has submitted all the KYC document + Original allotment letter to Mrs Smiriti. She has submitted all the document to the RACPC department in the month of 7th of Sep 2011. Till date 20th NOV 2011 I have not recd the disbursement amt. My father age 70 yrs who is based at Lucknow has submitted the entire document along with the original allotment letter.

    My father every day use to visit to the SBI Aliganj br on every alternate day to get the status of the loan. After 60days he came to know that original letter is not submitted. As per the process without original allotment letter you people are not forwarding any loan application. In the mean time your RACPC dept has requested to my father that pls gets the attested the allocated letter from LDA department which we have submitted on a week ago. But in-spite of repeated reminder and follow-up you people are not in position to give the disbursement..

    If your RACPC department is having any problem pls cancel the loan we will apply the loan application from HDFC Bank, I got the approval from the HDFC BANK as my Company (TATA MOTOR) has given the undertaking for the loan amt.

    Pls feel free to call me on my cell no 92235- 80925 and return all my original document to my father…

    Regards
    Deepak Jain
    9223580925

  8. #53
    smoorthi Guest

    Default Moorthi

    SBI is making the property insurance against natural disastor etc.

    I did not file any application with SBI General insurance - one fine day I got a policy informing that I was enrolled into their General Insurance. I was not even given a chance to choose my insurer. On inquiring the Manager (SBI RACPC - Chennai) I was told that this is a must and he asked me to go check with their heasd office.

    I don't understand why an Insurance has to be mandatory - Is this legal ?

  9. #54
    Anup Goswami Guest

    Talking About home loan

    Respected Sir/Madam,

    I have applied for home loan by online dated 09-11-2011, ticket no: SBI-HL-1000376211 , but officer are contract with me. Pls contract with me and tell where I submit my documents for above loan.

    Thanking you,

    Anup Goswami

  10. #55
    Unregistered Guest

    Question Sbi home loan without verification of land

    we have applied for a bank loan of about 21 lakh and it was sanctioned and 2 installement was given to builders(about 10 lakh). after that due to some case going in between builder and the one company the construction stopped and afetr that hearing is going on for the owenership of land.
    but my EMI is started and now i m paying EMI for nothing in my hand, what to do?

  11. #56
    harish navnitlal shah Guest

    Default Interest rate in Easy Home loan is not correct

    We have inwarded my complaint as per details given below to SBI Ankleshwar city branch (Code 00315) on 23rd Feb 2011 ,but i am not getting any response from SBI ankleshwar branch as well as from your Bharuch
    From:
    Shri Harish Navnitlal Shah
    B-102, Tithi apartment.
    Near: Lions School.
    GIDC, Ankleshwar-393002.
    Dist:- Bharuch
    Dated: - 21-02-2012
    To,
    The Branch Manager,
    State Bank of India
    Ankleshwar City Branch (00315)
    Ankleshwar -393 001

    Dear Sirs,
    Ref: - SBI Easy Home Loan of Rs 12.40 Lac under Account Number 31637948826.
    Sanction Letter No. RACPE/EL/Nil, dated 04/02/2011.
    Sub: - Discrepancy in rate of interest as per SMS received from your corporate office.

    This is with reference to the above sanctioned Loan, I would like to inform you that I have taken 1st disbursement on 21/02/2011 for the Rs. 4,64,000 (Rs 4 Lac Sixty Four Thousands only) bearing SBI Cheque No. 177818 against above sanctioned Loan.
    As per the sanctioned terms, Rate of Interest is fixed for 3 years from the date of 1st disbursement as under:
    1) 1st year Rate of Interest fixed per annum @ 8.50 %
    2) 2nd and 3rd year Rate of Interest is Fixed per annum @ 9.25%
    I have attached following documents for your verification.
    1) Copy of sanctioned letter
    2) Copy of cheque of 1st disbursement given by you.
    I came to know through your SMS received from corporate office on my mobile No 998014373 on dated 11th Feb, 2012 that rate of interest will be changed to 10.50% in place of 9.25%. (as per sanction letter issued by Bank to undersigned.)

    So I am requesting you to recheck the sanctioned letter issued to me once again and consider the same rate of interest (9.25%) as mentioned in sanction letter for further 2 years ( i.e for the period from Feb2012 to Feb 2014)

    My email Id and my Mobile Number are given below for further correspondence
    1) My email ID is harishn_shah@yahoo.co.in
    2) My Mobile Number : 9998014373
    Thanking you.
    Yours truly,

    Harish N shah
    Date:20.02.12

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