BHAVESH MAKWANA

This is with reference to the above subject

I had visited ICICI Home Loan Department in Borivali {w} branch around 12day back to make part payment of my loan & enquiry about how to convert the exsisting home loan to the new rates

I had taken Home Loan in 2007 and my current rate is 12.75% floating ,MY LOAN ACCOUNT NO:LBMUM00001412966

Iasked the customer service representative on the process for conversion and she told me that i have to pay around 10500.00 for conversion charges & if i make an investment of rs. 50000 per year in ICICI prudentual's Retirement plan for three years then she can give me 8.25% fixed for 2yrs.

Ido not understand why ICICI Bank wants tp penalize all its old customer's with such conditional and lack of transparancy , why does the bank want to charge any conversion rate for customers who wish to increase their varience why is ICICI bank asking repersentative asking me to invest their product for convert old home loan rates to new, why this such stupied things with old customers .why They have increased interest rate immediately whenever market rate changed but when market rate is decreased they are saying it will be changed only quareterly which is unfair.

Please help us to save us from this Fraud and to save other people from this "so called" professional company .

I have the below request to ICICI BANK
1}Convert my exsisting Home Loan to New Home Loan rates
2}This conversion should be done without any charges
3}I should not be asked for any such investments.
4}I request for an early resolution to m y problem

Thanking you,

BHAVESH MAKWANA
LOAN ACCOUNT NO: LBMUM00001412966
MOBILE: 9892086326

Dear Bhavesh,

We regret the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Originally Posted by bhaveshm

BHAVESH MAKWANA

This is with reference to the above subject

I had visited ICICI Home Loan Department in Borivali {w} branch around 12day back to make part payment of my loan & enquiry about how to convert the exsisting home loan to the new rates

I had taken Home Loan in 2007 and my current rate is 12.75% floating ,MY LOAN ACCOUNT NO:LBMUM00001412966

Iasked the customer service representative on the process for conversion and she told me that i have to pay around 10500.00 for conversion charges & if i make an investment of rs. 50000 per year in ICICI prudentual's Retirement plan for three years then she can give me 8.25% fixed for 2yrs.

Ido not understand why ICICI Bank wants tp penalize all its old customer's with such conditional and lack of transparancy , why does the bank want to charge any conversion rate for customers who wish to increase their varience why is ICICI bank asking repersentative asking me to invest their product for convert old home loan rates to new, why this such stupied things with old customers .why They have increased interest rate immediately whenever market rate changed but when market rate is decreased they are saying it will be changed only quareterly which is unfair.

Please help us to save us from this Fraud and to save other people from this "so called" professional company .

I have the below request to ICICI BANK
1}Convert my exsisting Home Loan to New Home Loan rates
2}This conversion should be done without any charges
3}I should not be asked for any such investments.
4}I request for an early resolution to m y problem

Thanking you,

BHAVESH MAKWANA
LOAN ACCOUNT NO: LBMUM00001412966
MOBILE: 9892086326

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