Hi All,

I have take an Home Loan from ICICI Bank on Feb 2007 for an amount of 8,34,000/- out of which 21,000/- went for insurance,i have submitted all the original documents to the bank when i am taking the loan, i have decided to come out of icici because of high interest rates.

I have re-payed all the whole amount of Rs. 8,47,948/- including the foreclosure charge after paying 30 EMI by using an Balance Transfer from Citibank on Oct 19th 09.

They have told that the Original Documents will be available on first week of November, i went three or four times to Adayar Branch in Chennai for Collecting the documents but no proper response, but after 1 month of time, they confirmed that my Original Sale deed and the Memorandum of Agreement is lost and they can give only scan of the documents,when i insisted that i need the original document, the tone and the behavior of the bank representative is bad.

The bank representative told nothing can be done, he is no where responsible and his response is totally bad, started stammering at me when i asked the original document.

Then i met the Credit manager, Bank Manager, everybody confirmed that the Original document is missed during shipment, they cannot do anything anymore.

if you want the other document you can collect it or it is up-to yourself to decide, we may give duplicate document..Nothing more we can do, this was the reply from the credit manager and Bank manger of Adyar ICICI Home Loan Branch.

Moreover the ICICI bank is not giving anything in writing that the document are missing, but they are only saying in words.

I have decided to sell my property, But, after missing of document, the property value has went down and nobody accepts to buy the property with duplicate document, i am in a loss of around 20 Lakhs now, my whole investment is in a question mark now.

Plz help me to get the documents back or the compensation for the loss of the document.

My Loan account no- LBCHE00001495792

Regards,
Alex

Hello,

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