Sir,

I ordered dual sim mobile based on Adv. by Times Of India on 2-sep-09 vide booking ref. 111834251 and order no. 121563902090904. The delivery was not took place as per their commitment (within 13 days) and I mailed on 16-Sep-09 them and called them and got the message that the amount was confirmed by my Credit card bank after a week and they will take 10 days to delvier the product. I was waiting and called them and got the shocking news that the they adv. wrongly the product with touch screen feature and they asked me to cancell the product. I also confirmed and the ref. no. is 1242375.

But they delivered the product on 26-Sep-09 with touch screen model. When I tried to use the product, I found many defects in the products and sent a comlaint mail on 29-Sep-09.

I got responce for the 16-Sep-09 mail on 3-Oct-09 saying that they sent a mail to me how I can returen the product. from this you can imagin the faulty services they are prociding. Again I sent a mail on 5-Oct-09 and there is no any response so for.

Why cant we penalise them for improper service and faulty products delivery and no response so for on the issues reported. I want to claim my money Rs. 3199/- with interest and Rs. 1,00,000/- as damages.

Regards,
Gabriel
9940135334
gs_gabriel@yahoo.com

I booked my order for Impact Machine with 24Pcs Tool Kit & 13Pcs Drill Bits through Indiatimes shopping.

My order No Was 200910291151-413

I feel very bed when i received Order delivery there are missing items which India times shopping agreed to send while taking order.

i don't know why this big Brand Times of India is doing this cheating ?

i received in box is Impact Machine With 24Pcs Tool Kit only.

there is no 13Pcs Drill Bits and Free Indiatimes GC of Rs.500/-.

I tried to contact around 10 times on phone they are not responding and every time keeping my call on hold when i am asking about missing items.



Thanks & Regards ,

Rajeev Kumar

I booked my order for Impact Machine with 24Pcs Tool Kit & 13Pcs Drill Bits through Indiatimes shopping.

My order No Was 200910291151-413

I feel very bed when i received Order delivery there are missing items which India times shopping agreed to send while taking order.

i don't know why this big Brand Times of India is doing this cheating ?

i received in box is Impact Machine With 24Pcs Tool Kit only.

there is no 13Pcs Drill Bits and Free Indiatimes GC of Rs.500/-.

I tried to contact around 10 times on phone they are not responding and every time keeping my call on hold when i am asking about missing items.



Thanks & Regards ,

Rajeev Kumar
9818187090

i placed an order of reebok fashion gear worth rs.1390 on 24th nov 2009. on 27th nov a courier man came to collect my cheque, which i did for rs.1540. it's 10 dec now and no sms is recieved as promised by them, leave alone delivery of the product. upon calling and waiting for half hour( which was not the case at the time of order placement) c.c.exec informed they have recieved the cheque on 30th nov, but is not cleared yet.
it doesnt take so much time to clear a cheque. i wonder how much time they'll take to deliver my order.
my order no. is----112056940
regards,
ramnik.

Hi,

Indiatimes shopping is complete mess chaotic and worst in terms of service and product quality. I have placed orders worth thousands of rupees and it was my first time shopping with indiatimes. The order reference numbers are 126509622090904, 200910261507575, 200910281502447. They promise all the wrong things in the news paper as great offers and finally when you receive the products, they will be utter waste.

They promissed GVs worth 1000/- but I'm yet to receive them. Just imagine the order placed on October 2009 and even being moving to the new year, i'm yet to receive them. The original product itself came after tonnes of millions of follow ups via phone and e-mail.. arrived after 2 months. The ticket numbers are: 359776, 358753 and many more.. every time, one default mail says 5 days of SLA for response and they never get back.

I wrote to the editor times of india, customer service director india times, not even single response from them. I spoke to many supervisors, team leads, managers via the phone numbers 09876848888, 09989468888 but all are stupid talkitives no one turned back for caring the customer and irritating speaches for hours wasting my phone bill.

I spent more than 1500/- rupees just for follow ups and still spending. I strongly advice the editor of times of india to stop advertising till they resolve all the complaints against them in this website and warn the indiatimes management to drag them to consumer court to penalise them and get the penalties to the innocent customers who lost thousands of rupees interms of product quality and promissed gifts.

Please do the needful. Thanking you.

Hi
Thanks friend for making us aware about the fraudulent practices of Indiatimes Shopping services. I decided to purchase 1 morning walker & 1 fat free express from Indiatimes. But after going through the messages I have decided it is better to purchase from anywhere else but not from Indiatimes.

I was about to buy a phone from indiatimes shopping. After reading your experiences i have changed my plan :-|

I was planning to buy mobile from indiatiems but wrost experience make me to buy from new comming company eastpacificmobile.com.

I m very much satisified.

u all r idiots...u dont no tht there is a helpline no. as well, nd as far as i am concerned they gave me gifts wid my orders and sometimes even gave extra peices......

Guys u all are perfectly right.

first of all the customer care people hardly know what product is for which day, iw ould say first they need a proper work up done. this is not enough they take ages to deliver the product over that a faulty product.

I bought an item worth almost 1750 rs. a faulty product. they asked me to send it back i did that but no response. i was supposed to get my new apparently working product with all the required materials but till to date no response.

best part their banglore contact number doesnot exist.

I ve got items before but now they are not just bad, but i would say theyt are pathetic in their customer service motto.

I ve all thye bills, i plan to move to consumer court. once everybody will start moving to customer court they will either stop this cheating or provide better services

Dr Tarvadi
9663373092

i am in a confusion..i am planning to buy a product frm here..wat to do.

Dear Sir, I bought on online a 8GB Spy Pen and 3/4 GB MP from Indiatimes shopping
recently, but they supplied me defective and not- functioning above articles. When
reported the matter they mentioned a telephone number for contacting but that number
was fake, nobody replied thereon. For reference I am reproducing the correspondence
below:-

Hello,

Without knowing your full billing details, bill details and the complaint nos registered with the customer care, its not easy for us to suggest you.

Dear Sir,

I have booked one Magic duster on indiatimes shopping by paying Rs 584 through HDFC
net banking (FT No:- 928164556)on 28th sep 2009.The same order has not been
delivered till date to me. I have sent so many times my complaint to indiatime
customer care through email and sms at 58888.One month back somebody called me from
indiatimes and told that your address has not been covered by our logistic partner
and said amout will be credited in your account within 10 days.But till today no
action has been taken from indiatimes shopping .
Kindly register my complaint & do the needful.

Regards,
Jaiprakash Shrivastava