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HomeTown Bangalore Bad customer service delay in good service

This is a discussion on HomeTown Bangalore Bad customer service delay in good service within the Furniture forums, part of the Non Electric Items category; I brought a sofa at Hometown Marathali, Bangalore on 31st Jan. I have been asked to pay the full amount ...

  1. #1
    Unregistered Guest

    Default HomeTown Bangalore Bad customer service delay in good service

    I brought a sofa at Hometown Marathali, Bangalore on 31st Jan. I have been asked to pay the full amount and promised that the delivery ll happen before 15th Feb. Same has been writeen in the Advance receipt. However on 15th I got a call that Sofa is not yet reached from Mumbai so they ll delivery on 18th. After that I ddint' receive any call so i called on 18th customer service was pathetic they didn't know where my sofa is and when they can deliver. Finally after 10 mins they said they ll get back to me but never called back. Today is 19th I have been trying to call their number but no one is responding. Am not sure what should I Do. Its a huge amount (35k) i have already paid and its simply lying with them without any sale.....

  2. #2
    Unregistered Guest

    Thumbs down Hometown Bangalore Marathalli is very bad customer service. Cheaters...!!!!

    I had bought a dining table set for 35K on 6th Jan. I also had made the full payment on their sales person advice. They assured delivery will be done within 7 days. But I have not received it yet. They dont know how to behave with customers. When ever I call they say it will be delivered we don't have stock right now Bunch of irresponsible guys. They dont know even how to speak with respect.
    Please beware of Hometown Marathahalli. Bunch of cheaters....!!!!

    Will never buy anything from them in future...!!

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