This is a discussion on complaint against E-Zone within the Fridge forums, part of the Electrical Appliances category; Dear customer, Hi, I am Priya from Future Group. I apologize on behalf of Ezone for the aberration in their ...
Dear customer,
Hi, I am Priya from Future Group. I apologize on behalf of Ezone for the aberration in their services. Request you to write to priya@futuregroup.in with the invoice number,the store details, your contact details and reference id 803. We will investigate and contact you shortly with an update.
Regards,
Priya
Future Group Care
Respected Mam, I brought a Samsung 3D - Led - 8Series TV & Samsung Oven on 27.10.2011 at ur E-zone - Alwarper. As ur store incharge Mr.Rakesh - Contact No.9345377368, Promise me to give diwali gift a Airtel Dth along with the samsung tv with complete installations including every thing mean recharge also & to deliver the tv and the oven on same day along with installaton. On 27th afternoon i called to Mr.Rakesh that i have not yet receive the Tv & oven. So he told me that he deliver the tv by evening & the demo, Installation will be on next day. I called more than 15 times thn he deliver the tv at 4pm without speakers which shown me on ezone. So i called him again for speakers he told me tht he deliver by tomorrow bt he promise me to deliver everything on 27th before 5-o' Clock. At late night around 10pm the person deliver the speakers without oven. On 27th night around 8pm the instalation of tv done. Not the demo given to us. From that day till today i called for Airtel dth Connection tht he promise me to deliver on 27th, All together i find tht i cheated from E-zone. Till today Dt:06/11/2011 not received the airtel dth. Ezone pesons are Fraud & cheated, They cheat me they promise me bt nw they are refusing. Kindly take some necessary action or else i hv to go Consumer Court for Cheating & Frauding Case. For u r kind information iam having all voice records & conversation with whom i spoke like ur manager Mr.Stanley, Mr.Rakesh, Mr.Neol. Kindly Contact Me : Anand Kumar Ojha - 9566786786, 7200143143.