How to get solved the complaints from Videocon
This is a discussion on How to get solved the complaints from Videocon within the Fridge forums, part of the Electrical Appliances category; Dear Sir /Madam I bought a Videocon 180L fridge. Its compressor stopped working and I have raised 2 complaints (DEL1904100853 ...
- 05-08-2010, 07:37 PM #1Mahavir Guest
How to get solved the complaints from Videocon Dear Sir /Madam
I bought a Videocon 180L fridge. Its compressor stopped working and I have raised 2 complaints (DEL1904100853 , DEL0405100206). First time the technician from "Pearl Home Care, Ramphal Chowk, Sector 7, Dwarka, New Delhi-110077 Phone 011-45639443, 9953037376" came to my door and filled the gas in the fridge and do some cleaning it started working. After 8 days the compressor again stopped working, and I raised second complaint. The technician again came and diagnose the fridge and told me my stabilizer is not working I need to change that. I went to the stabilizer shop and diagnose the same and found that the stabilizer is working perfectly. After that the technician checked the compressor and told me I need to replace the same. I am waiting last 4 days in this summer to solve my fridge's issue. Till date no one has come and replaced my compressor. I have already spent 962 Rs to fill the gas. Please guide me to solve this .
- 05-08-2010, 09:44 PM #2
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Hello,
Visit: videocon fridgeRegards,
Admin,
** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **
- 05-08-2010, 10:33 PM #3
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Please send a registered letter to the dealer stating that if the problem is not rectified immediately, you will be filing a complaint before the consumer forum demanding replacement as also claiming Rs 25,000/- as damages for mental agony and hardship.
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