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No use Membership of Smile car helpline Service

This is a discussion on No use Membership of Smile car helpline Service within the Four Wheeler forums, part of the Automobile category; I had taken membership of Smile 24 hrs. Car & Bike Helpine Service and service provided by this company is ...

  1. 01-19-2009, 04:58 PM #1
    tejinder
    tejinder is offline
    Junior Member
    Join Date
    Jan 2009
    Posts
    1

    Thumbs down No use Membership of Smile car helpline Service



    I had taken membership of Smile 24 hrs. Car & Bike Helpine Service and service provided by this company is pathetic. I have paid Rs 400/- for this and it is good for nothing. Day before yesterday i.e. Jan 17, 2009 my car has some starting problem. I had word with this helpline company and he said you will get service within 15 minutes but fellow came on twowheeler after 45 minutes with no tools no battery. I think each car helpline company has four wheelers with well equipped toolbox. Person came here for repairing my car refused to repair said I'll not be able to repair this car. And I called back to company and he said we can't do anything after this. After this I paid 100/- somebody else to get my car repaired. My Membership Number is SA 20375

    I request you to get this answer "I took membership for this kind of answer?". And How the company like Smile Car get IsO 9001:2000?? big question!!!

    Address of the company is given below
    Smile Drive Care Pvt. Ltd.
    541-544, Site-1, Vikas Puri, Main Najafgarh Road, New Delhi -110018
    ISO 9001:2000 Certified Help Line Service
    Submit Complaint.. Submit Complaint..
  2. 09-24-2009, 05:49 PM #2
    Unregistered
    Guest

    Default Duping Company

    I also registered with Smile Car and bike helpline last August '08. I had breakdown of my scooter on two different times on the Greater Noida Expressway. First time I called them and the phone kept ringing after repeated calls. Frustrated, I gave up. Second time some months later I called them again and their "number doenot exist". I had to drag it for 8 kms of the expressway and get a mechanic.

    Beware, these helplines are nothing but duping companies. They take your money and vanish in thin air.

    Anand
    Submit Complaint.. Submit Complaint..
 

 
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