KIND ATTN: MANAGING DIRECTOR
HARVEST GOLD INDUSTRIES PVT. LTD.
RZ-167 (1), A-BLOCK, ROAD NO. 4
MAHIPALPUR EXTENSION
NEW DELHI - 110037
CUSTOMER CARE NO.: 011-32451303
EMAIL: contact@harvestgold.in

Re: Substandard Pack of Harvest Gold’s Hearty Brown Bread

Dear Sir,

This is in reference to the Harvest Gold’s Hearty Brown Bread that I have been using
since the last one decade. This bread had been fed to me by my father and continuing
with the trend, I have been feeding my 8-month old daughter with the same bread
since the last two months.

Today morning, when I opened the pack of Harvest Gold’s Hearty Brown Bread to
prepare breakfast for my husband, discarding the first piece, when I took out the
2nd & 3rd Slice (scanned copies of Samples attached), to my sheer disappointment,
the two slices contained the miniature of the thread like substance (which resembles
the piece of the cloth drying plastic string).

The Bar Code on the afore-mentioned sub-standard pack is 8-906020-460089. The
relevant batch number is A015 and the expiry date is mentioned as “Best before
17/09/2009 .

“Harvest Gold” is a household name whenever we have to buy a pack of bread. I have
never faced any problem since the last one decade. It is a matter of deep regret
that the manufacturing plant of such a renowned company is not hygienically
maintained. Moreover, the production manager and the higher authorities are not
concerned about the quality of the product being manufactured and supplied to the
households all over India .

I wondered what would have happened, if somebody else from the household, had fed
the afore-mentioned slice(s) to my daughter.

But, after having such a bitter experience with Harvest Gold, I have no choice but
to file a complaint in the Consumer Court regarding the same. I have retained the
cover of the defective Bread pack. The samples of the two bread slices as well as
the front as well as back cover of the pack of Harvest Gold’s Hearty Brown Bread are
attached herewith for necessary action at your end.

Matter urgent needs immediate attention.

Thanks with regards,

Yours truly,

Mrs. Komal Kalra

R/o: C2/219, Janak Puri
Near Central School
New Delhi – 110058