I went to ICICI Bank on 11th May 2009 for a Fixed Deposit of Rs.67000/- . I gave a cheque worth Rs. 67000/- and FD rate being 8.25% at that time. I carried my orginal documents like Telephone Bill and Rent Agreement in orginal.

The form was filled up and I came back from bank. On 14th May 2009, ICICI bank executive collected the copy of my marriage certificate as a proof. On 18th May 2009, I recieved another call from Bank that they need the back side copy of the landline telephone bill. My concern is that when I took my telephone bill to the bank then at that time they did not had enough knowledge to take the xerox copy of both the sides of the telephone bill.

I did not recieved any confirmation/certificate till 29th May 2009 that my FD has been made or not. On 29th May I made a call to ICICI bank customer care & to my shock they informed me that FD has not been made. I immediately visited the bank and they told me that it has been done @ the rate of 7.5% which has changed from 22nd May 2009.

ICICI bank branch Manager Mr Kishore told me that you can get the FD done and he'll pay the difference amount of 0.75% of Rs.67000/- in cash to me. The 0.75% of the amount comes around Rs.502 which was informed to me by Mr Kishore. He promised me that the amount will be delivered to my house by the month end of June'09.

I called again in the begining of July & he told that I'll recieve a call back from executive in a day or two. I did not recieved any call and inbetween I visited the ICICI bank Sahakar Nagar in Bangalore twice and got the assurance from him that it would be done in sometime.

On 5th August I made a call to the ICICI bank and tried to talk to Mr Kishore. He told me that you can come and collect Rs.200/- from him. He told that difference in the rate of Interest is only 0.5% . However the difference in the FD is 0.75%. The cheques which I gave to the bank got cleared on 23rd May.

There was a Delay from the bank side in clearing the cheque and because of which I had a financial loss as well as mental health loss. I had to visit the banks many times and at the end Mr Manager told me that he owns only Rs.200/- from me. I had a slip stating that I made a payment on 11th May 2009 when the ROI was 8.25% for 390 days. It got changed on 22nd May to 7.5% for 390 days.

ICICI bank should be punished on this. I can even pay Rs.10,000/- to get a fine imposed on Mr Manager and Miss Laxmi working on there. Its not the matter of Rs.502 however its the matter of trust and services which are provided by the bank.

I can go to any extent to prove the guilty.

Lokesh Kumar
Hebbal Bangalore
Mob-9379661854


I recieved a call back from the Bank to collect my marriage certificate. They sent the executive after 3 days. On