Dear Sir,

I was holding few fixed deposits with the Station Road and Vaishali Nagar Branches, Ajmer of the Bank of Rajasthan Limited (Now ICICI Bank Ltd.) in the joint name with my wife Smt. Kanta Agarwal since 2007.

Sir, the Income Tax officer, Ajmer vide notice u/s. 226(3) of the I.Tax Act, 1961 dated 18-02-2011 intimated the branches to recover and remit an amount of Rs. 7,48,480/- from any amount due from them or held by them, for or on account of myself. The ITO vide his letter dated 24.02.2011 addressed to the Branch Managers also wrote that the amount lying at the credit of the above person in any kind of deposits can be remitted to this office through banker's cheque / DD in favour of Income Tax Officer, Ward 1(2), Ajmer. Sir, no where the account or amount of my wife is in picture.

Sir, on receipt of such notices, the respective branch managers have immediately pre-matured my THREE FIXED DEPOSITS without any intimation / notice to both of us and remitted the entire amount to the ITO on 25-02-2011.

Sir, the branches have deducted the pre-maturity charges too from the fixed deposit amounts.

Sir, after knowing all these I have approached to the branches and asked in writing whether the branch can pre-mature the fixed deposit held in joint name for such a recovery notice issued by the ITO only in the name of one name, even without informing us and while the original FDR is lying by us.

In response to my letter the Station Road Branch vide their letter dated 12-03-2011 replied that they have did so with reference to Income Tax Departments notices received by them and requested to return the original FDR's held by us.

After that no response was given by the branches and I approached to the Head Quality Service Department of ICICI Bank Ltd. and lodged my E-Complaint through E-mail dated 19-03-2011 and filed the Grievance letter. Sir, in that grievance letter I raised certain simple questions, stated hereunder for your ready reference:

1. Can this act of your branch managers is justified?
2. The branch managers have grossly violated the banking rules by pre-maturing the fixed deposits held in the joint names without our consent.
3. The same has resulted financial loss to us.
4. All of above has resulted into mental torture on both of us.
5. Why the branch manager of Vaishali Nagar branch has remitted the funds without having discussion with the Station Road main branch as done by other branches and not remitted the funds.
6. By the act of Vaishali Nagar Branch an excess amount has been paid to the A.O. though later on the same has been received back from the department.

Sir, I will forward you all the correspondence held by me with the Head Service Quality Department of ICICI Bank Ltd. wherein from time to time I have other relevant questions of which they have not replied the satisfactory reply.

Sir, in short I request you to kindly investigate the matter in detail for breaking the fixed deposits before maturity without taking our consent.

Sir, the details of the case, letters and documents shall be forwarded to you once I get your E-mail ID.

Thanks with regards

Kailash Swaroop Agarwal