I am a senior citizen and have an account in Piler Branch which is in Chitoor district Andhra Pradesh. I placed 5 lakhs into 3 year fixed deposit with SBI branch Piler sometime in 2009 at the rate of 11%. They issued 2 bonds worth 2.5 lakhs each.
Then I took a loan against the FD in 2010 and promptly repaid it in couple of months.
To my horror after the loan was repaid the Fixed deposit bonds were reissued and the maturity date was changed and the interest rate also changed.
Originally I should have got Rs336708 for each 2.5 lakh bond after maturity.
Now the maturity date is extended by 6 months and the interest rate is down to 6.5% for one bond and 9.5% in one bond. So I am having a loss of more than Rs90000 on both these bonds.
when the clerk was reissuing the bonds after I repaid the loan he convinced me that there was a minor mistake and there is only a slight change in my interest rate and reissued the bonds and I completely trusted this person. When i reviewed the new bonds later i found out what had really happened.
I apporached the branch manager with a complaint and he asked me to submit a letter which I did. He said he will see to it and there would not be any loss. I still see no resolution even after 5 months.
Can some one kindly help on how I can deal with this.

Thank you.

Y.Vijaya Kumar Reddy
Acct No: 30580994234
Branch - Piler
Chittoor District,
Andhra Pradesh