Dear sir/mam,
myself, dr. sarita sharma w/o dr. praveen gupta residing in new delhi. we request to you that kindly solve our problem as soon as possible that we got a free gift voucher from country club ansal plaza. they call us to collect the voucher. we went there and they told us to take the membership of country club.
we fillup the form and paid 5000 Rs. through SBI ATM card but did not registered. they didn't told us that money will not be refundable. at the same time we refuse to take the memership and did not registered .they realise their fault and told us to write a application for transfering my money for paying gift voucher tax when we would make a plan for journey and they will book our residence in country club accomodation places . but now when we told them to do so they refused and told us that it is not possible and ask to call me miss. ruchika . i called them but she does not give me any response and ask to call again in ansal plaza country club. i have called many times but they did not pickup my phone. i have made many visit in ansal plaza but nobody give any response to me. i have a application signed by the manager of the country club for transefering my money. we told them about this but still no response. our woucher will expired on 13 march 2012. i am mentally harrashed so much and cancel my trip . so i request you kindly refund my money or book my accomodation through country club ansal plaza as soon as possible.

thanks a lot........

dr. sarita sharma(9560188311)

49, arjun nagar, street no. 3 safdarjung enclave, new delhi