-----------Original Customer Inquiry------------
Received Date : 02/05/2012 11:06 38
The type of inquiry : Others
Product/Model No. : Single-Split Wall Mounted/LSA24CGAFH1

Dear Care taker,

Its understood that we have been commitment and the same has not been fulfilled, because of this our production is getting affected. At the cost of LG product we are loosing.

Expecting a one point of contact till this issue is closed.

Sorry to say about the poor service, which affects us a lot.

Note: The same is covered under AMC – and your service agent name M/s GS Marketing ( located in Thiruvallur )

If there is no response for this, then we need to take legal action.

Dear Care taker,

Its understood that we have been commitment and the same has not been fulfilled, because of this our production is getting affected. At the cost of LG product we are loosing.

Expecting a one point of contact till this issue is closed.

Sorry to say about the poor service, which affects us a lot.

Note: The same is covered under AMC – and your service agent name M/s GS Marketing ( located in Thiruvallur )

If there is no response for this, then we need to take legal action.

Hi!
I PURCHASED A LG MICROWAVE(MJ3281CG-DDRQEIL) ON 1ST WEEK OF APRIL. ALONG WITH THAT I PURCHASED REFRIGERATOR AND WASHING MACHINE. MICROWAVE IS NOT WORKING FROM THE FIRST DAY. CALLED TO SERVICE STATION ON THE SAME DAY BUT ITS MORE THAN A MONTH. NO BODY IS RESPONDING FOR MY ISSUE. AFTER SPEAKING TO SO MANY PEOPLE STILL NO RESPONSE. NO BODY IS GIVING ME THE COMPLAINT NUMBER ALSO. AFTER A MONTH A TECH GUY CAME TO MY PLACE AND BREAK THE CHASES AND SAID MOTOR IS NOT WORKING NEED TO REPLACE. ON A BRAND NEW PRODUCT NOT EVEN COOKED FOR ONCE AND SOMEBODY SAY PART IS NOT FINE IT SHOWS THE QUALITY OF PRODUCT. BEING A CUSTOMER CAN UNDERSTAND IT A ELECTRONIC PRODUCT CAN GO BAD BUT ON THE FIRST DAY IF ITS NOT WORKING FINE SHOWS THAT IT WAS NOT CHECKED IN FACTORY BEFORE SHIPPING TO CUSTOMER. NOW CUSTOMER HAVE TO PAY HIS TIME TO MAKE IT WORKING. THE WORSE PART IS NO BODY IS RESPONDING IN PROPER MANNER. MY TRUST TOWARD THE BRAND IS BROKE. PEOPLE WHO PUT A COMPLAINT ON MY CASE LATER STOP PIKING THE PHONE ALSO. THE BIGGEST IRONY OF THE SITUATION IS ITS A WORLD BRAND NAME. IT HAPPEN THAT THE PRODUCT CAN GO BAD BUT WHAT BOUGHT THE SERVICES, HOW ANY SERVICE STATION CAN STOP GIVING THE SERVICES OR NOT EVEN BOTHERING BOUGHT THE SERVICES. I WOULD LIKE TO MENTION THE NAME OFF ALL THE PEOPLE WHO ALL DENIED TO SUPPORT DIRECTLY OR INDIRECTLY. KIRAN FROM LG SERVICE STATION INDUSTRIAL AREA PHASE 2 CHANDIGARH. SHE GAVE ME HER ASM(SAHIL) NUMBER TO CALL BUT HE DID NOT PICK MY PHONE CALLED 5 TIMES. I CAN UNDERSTAND PERSON MIGHT ME BUSY BUT CAN CALL BACK BUT NO RESPONSE.
I'M COMPLETELY DISSATISFY WITH PRODUCT COMPANY AND SERVICES THE MAIN. THIS MY HUMBLE REQUEST PLEASE CONSIDER MY PROBLEM AND LOOK FORWARD FOR IT.


NITIN
#3371/1
47-D
CHANDIGARH
9988566196

Hi, i bought LG in Feb 2011 and now its not working properly.I lodged complaint by calling Tollfree number. I was told by them saying i will get a call in 24 hours.

I didnt receive any call from them so far. i had to contact a local mechanic and get it repaired. I will not buy any LG product in future and will not recommend it to my friends.

I bought DVD Writer in june 2011

1st time DVD not working in feb
then i replace in 1 day
2nd time march again my 1 day gone
3rd time may same problem DVD not working write not properly
and replace it........
4rth time june i will break them .........


only one product there no gurranty no warranty....
d*****y service...................