I have purchased a 32" Samsung HD LED TV with model number EH4003 on 30.12.2012. but it has not yet been delivered on today's date 02.01.2013. Every time we are calling them they are saying that the TV will be delivered in few hours, we are waiting at home for the whole day for these 4days. Today they said they are out of stock of the product and it will take few more days to deliver the item. I am extremely annoyed and dissatisfied by this kind of behavior. I have told them to cancel the order and refund my payment, but they are not doing that also.

Dear Client,

If there is any deficiency in products / services by any company / service provider in any sectors like manufacturing, hotels, transport, telephone department, electricity department, hospitals, banks, educational institution etc, then you can approach consumer court.

Immediately send a legal notice stating clearly all the facts, and presenting them an opportunity of 15 days to rectify the deficiency on their part. If such period has expired with no positive action on their part, you may file a Consumer Complaint before the Forum or Commission as appropriate in accordance with the jurisdiction.

You should file a consumer case against the Company for deficiency in service / product and asks for damages for mental Harassment.

For consultancy please contact:
M/s. Parmar Legalism
Advocates, Consultants & Trademark Attorney
Contact: 9892016032
Email id: parmarlegalism@yahoo.com
Maharashtra, Mumbai
India.