Hi HP,

This is to inform you that my laptop was mishandled in the service center.

I have taken my laptop for more than 20 times to the service center but after a week i have to go again.

I am afraid many internal parts have been replaced without my knowledge. I have reasons to believe that the laptop shouldn't goto service center for more than 2-3 times.
In total my whole internal parts have been replaced 2 times which means the quality of the new parts being put in is not at all guaranteed.

I am claiming for a FULL NEW SIMILAR CONFIGURATION SEALED LAPTOP replacement altogether and not the parts anymore. Enough is enough.
If this is not done, I will be filing a case against consumer court for the same. I am not going to have any excuses anymore.

My latest disappointment was just yesterday I was given a laptop which when I bought home didn't work. This is very very frustrating.

My model number is : V3029AU
Product Number: RD574PA
Serial Number: 2CE62718SH
Service Center Name: Vintech Electronic Systems Pvt. Ltd. Deep Bunglow Chowk Pune.
Online Complaint Ref: CCHSAP225725

Please make your Senior Officer talk to me over phone. If I don't receive a reply within 3 business days. I will have my lawyer file a case against HP in the consumer court to the following address:

The President,

Maharastra State Consumer Disputes Redressal Commission,

Administrative College, Room Nos. 1 and 2, Hazarimal Somani Marg,

Opp. V.T. Station, Bombay - 400 001

Regards,

Hussain Fakhruddin

I had Purchased HP genuine 6cell Battery on 25-07-09 in Nasik from
Media-shoppe .Nasik for my laptop

V6000 - 6604AU

In the month of Nov , battery went down showing no charge i called up
HP-service center here, they told me

to get my laptop & batt. for a check . Every thing was checked a
battery check report was generated

I was assured that i will receive my
battery with in 15 days .

I was called after 4-5 days demanding for distributor bill
conformation , i immediately came up to Media-Shoppe for the same
asking

for his purchased bill date . He submitted it in a week's time as it
was purchased from Mumbai .

Days passed and i was waiting for my battery or a call from service center .

So on 3-12-09 at about 9.45am i was the first person at HP- service
center and i was told that there is a date issue

i asked him now what date issue , they have reported that bill date
is tampered OK.

Date tampered i told him you just forget everything ,everyone can
clearly see the purchase & import date on battery report etc.

the battery packing it is FEB 2009 , calculate 1 year from this date
it is still 3 months for my battery warranty .

Now what do you have to say r we fools to buy Genuine product and face
Humiliation from customer service

ridiculous . This is not the first time HP is humiliating there are
many such customers who are facing this .

this is because poor Customer Service .

HI All hp boss (if you are not sleeping)


I AM FROM MLA RESIDENCE
My model number is : HP CLOLOR LASERJET CP1215
Serial Number: CND9B9JR0L
DATE OF PURCHASE=1/21/2011
my reference no is =8051240415



i have printer problem last 15day
i called several time your customer service center
but they are not responding
they told that all your color toner are error so you change your color toner
but sir we are not printing color ink
they also told to go authorized toner replacement center
but toner replacement center check my toner and told that toner is ok
what can I do sir now
who it is possible all color toner are error



PLEASE SOLOVE MY PROBELM