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Duplicate Delivery of Citizen Calculator by INDIATIMES SHOPPING

This is a discussion on Duplicate Delivery of Citizen Calculator by INDIATIMES SHOPPING within the Electronics Appliances forums, part of the House Hold Goods category; Dear Sir/Mam, I Ashish Kumar Upadhyay has been purchased online Citizen 12 Digit CT512 Calculator price Rs.249.00 from INDIATIMES SHOPPING ...

  1. #1
    akupadhyay is offline Junior Member
    Join Date
    Jul 2012
    Posts
    1

    Default Duplicate Delivery of Citizen Calculator by INDIATIMES SHOPPING

    Dear Sir/Mam,

    I Ashish Kumar Upadhyay has been purchased online Citizen 12 Digit CT512 Calculator price Rs.249.00 from INDIATIMES SHOPPING order no. 3001186555 dated 12/06/12 .But they have delivered to me duplicate Citiizen 12 Digit CT512 Calculator price Rs. 45.00 and they have provide manual fake bill instead of original Citizen 12 Digit CT512 Calculator price Rs.249.00 .

    After delivery I made a complaint and Email Dated 22/06/12 to him for Replacement of Duplicate calculator ,But they are not responding to complaint after 6 Nos. Reminder they told that Product Shipping Address is not in their Reversible Service area SO they cann't do any more .

    Sir Plz Help me .

    Thank You
    Attached Thumbnails Attached Thumbnails Duplicate Delivery of Citizen Calculator by INDIATIMES SHOPPING-image0219.jpg  

  2. #2
    CustomerHelp is offline Member
    Join Date
    Feb 2012
    Posts
    90

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    Dear Mr. Kumar,

    Hello from Indiatimes Shopping.

    Thank you for using IndiatimesShopping.com

    We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.

    We would also request you to mail us at onlinehelp@indiatimes.co.in with your updated contact details to assist you better.
    You can also kindly tweet us anytime at Cust_Help for updated information.
    Thanks,
    Customer Help Desk
    Indiatimes Shopping
    http://shopping.indiatimes.com

  3. #3
    CustomerHelp is offline Member
    Join Date
    Feb 2012
    Posts
    90

    Default

    Dear Mr. Kumar,

    Hello from Indiatimes Shopping.

    With reference to your complaint posted above, we would like to update you that your order has been cancelled from our end.

    We would also request you to mail us at onlinehelp@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.

    Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping



    Thanks,
    Customer Help Desk
    Indiatimes Shopping

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